EA Team Coach & Client Partner | Full-Time, Remote - Philippines
Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 12, 2026.
About Magic
For over 10 years, Magic has connected top remote talent with fast-growing businesses - backed by Y Combinator and Sequoia Capital, with thousands of remote workers worldwide.
Check out Magic's Business Profile
Know more about our Team via Magic's Careers Page
Role Overview
This is a full-time, in-house position at Magic - you're not placed as a VA with a client, you're the coach and the partner behind the relationship. You develop the EAs matched to our clients and make sure the partnership works for both sides.
It's a different job than "manager." You're not building a roster of direct reports - you're carrying the full partnership: the client relationship and the humans delivering on it. Part coach, part account partner, no fixed script. Your EAs don't follow you because it's required - they follow because you've built trust, and that's the only authority that holds up on a 2am client call.
When your EAs perform, clients stay. When clients stay, Magic grows.
Shift: training runs overnight (Week 1: Monday-Thursday 8:30 PM-5:30 AM PHT, Friday MEA team orientation; Weeks 2-3: 10:00 PM-7:00 AM PHT), Monday-Friday, with your eventual production shift landing between 6 PM-3 AM, 12 AM-9 AM, or 4 AM-1 PM PHT. Training is strict: zero absences (documented medical emergencies only), max 2 tardies, 70% minimum score with one retake per failed module.
Compensation & Benefits
Gross package ₱42,000 (₱38,117 base + ₱3,833 non-taxable allowances), plus a performance bonus of ₱3,000-₱5,000/month (650+ billed hours/week and quality targets) - total monthly potential ₱42,000-₱47,000 · HMO (after 6 months) · 12 vacation + 10 sick days/year · 13th month pay, SSS, PhilHealth, PAG-IBIG · Desktop computer + full IT support provided · Paid Training
Application Process
Application + Pre-Qualifying Assessment → Interview with Talent Team (45 min) → 24-Hour Reflection Period → Final Interview with Operations Team → Background Check → Job Offer → 3-Week Training Program