# Training Manager - Freelance, Remote

About the Client We are a fast-growing, premium health and wellness brand grounded in science, rigorous sourcing, and a commitment to helping people rebuild their health from the inside out. Our community expects excellence, clarity, and genuine care at every touchpoint. Our Customer Experience team is the voice of our brand: we don’t just resolve tickets, we protect trust, educate with clarity, and set the standard for what high-touch care should feel like. Why does this role exist? We’re hiring a Training Manager to build and lead the engine that turns new CX hires into confident, on-brand experts. As our team grows, we need one owner for onboarding, product science, brand voice, platform, and ongoing-skills training, including how we train people (and our internal AI tools) to work together. Your mission is to make learning something our agents look forward to every day, and to make sure every customer feels the same quality of care no matter who answers. The Impact you’ll make Curriculum Design & Scale Build and continuously improve onboarding and ongoing training covering product science, brand voice, software platforms, and soft skills Create interactive training materials a

- **Id**: 3803057
- **Url**: <https://alion.io/job/magic-training-manager-freelance-remote-2>
- **Role**: HR
- **Role family**: HR
- **Employment type**: freelance
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Locations**: Taguig, Philippines
- **Countries**: PH
- **Hiring countries**: PH
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-04T12:23:45Z
- **Employer posted date**: 2026-11-04
- **Last verified at**: 2026-11-08T06:15:56Z
- **Board verified**: yes
- **Days open**: 3
- **Description format**: text
- **Description chars**: 5208
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Commerce

## Company

- **Id**: 1815027
- **Name**: Magic
- **Domain**: getmagic.com
- **Url**: <https://alion.io/company/getmagic>
- **Is staffing agency**: yes
- **Employer type**: agency
- **Is intermediary**: no
- **Ats vendor**: Pinpoint

## Salary

- **Min**: 7
- **Max**: 7
- **Currency**: USD
- **Period**: hour
- **Usd annual**: 14000

## Trust

- **Level**: ok
- **Days open**: 3

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Philippines** — Iso: PH; Kind: country

## Lifecycle

- Event: open; At: 2026-11-05T12:23:45Z

## Liveness

- **Score**: 43
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.46
- **P room**: 0.945
- **Age days**: 3
- **Expected fill days**: 6
- **Reasons**: conf:3, agency, win:mid
- **Computed at**: 2026-11-08T05:47:12Z

## Pay

- **Stated usd annual**: 14000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.