{"id":201854,"url":"https://alion.io/job/magna-it-support-engineer","title":"IT Support Engineer","company":{"id":94374,"name":"Magna","domain":"magna.com","url":"https://alion.io/company/magna-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":281,"ghost_share":0,"stale_share":0.95,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bagenalstown, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Computer Use","optional":false},{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"OneDrive","optional":false},{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-08-14T00:00:00Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-10-08T00:06:42Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Job descriptions may display in multiple languagesbased on your language selection.\nWhat we offer:\nAt Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.\nGroup Summary:\nCosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market.\nJob Responsibilities:\nKey Responsibilities\nThe IT Support Analyst role at Magna Autolaunch is to ensure the stability, integrity and efficient operation of end users computers including hardware, software, and access to network resources. \nProvide hands on and remote support for all aspects of computer use at Magna Autolaunch.\nAssist in planning and implementing major changes to existing systems and/or implement new systems as required.\nRepresent Magna Autolaunch with customers, vendors or with Magna should interface issues arise.\nEstablish and follow procedures and audit compliance for security, anti-virus protection, Sarbanes Oxley requirements, as well as backup and disaster recovery.\nRepair when practical or control the repair of hardware problems relating to Windows computers.\nComply with software license requirements.\nUnderstands and follows established rules, procedures and policies relating to position.\nAppreciate and maintain proper level of confidentiality.\nAdhere to Magna HR & IT policies and directives.\nAdhere to established Autolaunch quality standards. \nEnsure self and the team attend all scheduled training as deemed required by Autolaunch. \nEnsure team attend monthly employee meetings, complete engagement survey and participation in other company related activities and events. \nSupport Autolaunch by making continuous improvement suggestions and encourage the team to do the same.\nEmployees attending other plants are representatives of Autolaunch and should adhere to the Autolaunch policies and other facilities' rules, policies, and procedures. \nCompliance with Magna's Code of Conduct and Ethics & Disclose it process.\nComplete all relevant audit documentation as required. \nAdhere to the principles of Magna's Employee Charter and Operational Principles.\nPerform other reasonable duties as required.\nEnvironmental, Health & Safety Responsibilities\nLead by example by following the Environmental, Health and Safety (EH&S) policies and procedures.\nWork in compliance with the provisions of the Health and Safety Act and its regulations.\nFollow the guidelines and rules as set out by the Employee Handbook and policies and procedures.\nLive up to the responsibilities and duties as outlined in the Health and Safety Act. \nSupport all plant EH&S initiatives and requirements.\nEnsure all accidents, incidents and / or occupational illnesses are reported immediately in accordance with the EH&S operating principles.\nEnsure that only authorized personnel are operating and performing tasks they have been trained on.\nEnsure Return to Work program is followed in conjunction with human resources. \nComply with designated responsibilities related to environmental and safety management systems.\nKnowledge and Qualifications\nProven hands-on experience with PC hardware, Windows 10 operating system, wired and wireless network connectivity.\nWorking knowledge of Microsoft Office 365 including Microsoft Teams and OneDrive.\nExperience in configuring, deploying, maintaining, upgrading, and decommissioning of desktops, laptops, MFPs, mobile phones and tablets.\nExcellent PC hardware & software troubleshooting skills.\nProvide technical support for on-premises & remotely connected staffs.\nProficiency with a wide range of software installation and licensing tools and processes.\nEffective communication, organization, and documentation skills.\nRecognized post-secondary degree or diploma in Computer Science or related field.\nFamiliarity with TCP/IP, Active Directory, SharePoint, and PowerBI is an asset.\nSkills and Competencies\nAbility to work effectively as part of a team.\nStrong communication skills, both written and verbal. Effective interpersonal skills.\nStrong organisational, planning, problem-solving and analytical skills.\nAbility to work on own initiative under minimum supervision.\nAbility to work accurately and efficiently under pressure.\nExcellent decision-making capabilities - quick thinker when under pressure.\nEnglish language fluency, both written and verbal.\nAwareness, Unity, Empowerment:\nAt Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.\nAI-Assisted Screening Disclosure\nAs part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.\nUnder conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.\nIf you have any questions or concerns about this process, feel free to contact our Talent Attraction team.\nWorker Type:\nRegular / PermanentGroup:\nCosma International","description_format":"text","description_chars":6448,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-04T15:55:52Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.327,"p_room":0.44,"age_days":54,"expected_fill_days":39,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-07T05:47:15Z"},"pay":null,"html_url":"https://alion.io/job/magna-it-support-engineer","json_url":"https://alion.io/job/magna-it-support-engineer.json","meta":{"generated_at":"2026-10-08T00:50:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1360,"day_limit":5000,"remaining_today":3640,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":94374},"rest":"https://alion.io/mcp/rest/get_company?id=94374"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmagna-it-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmagna-it-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmagna-it-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/magna-it-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmagna-it-support-engineer"}]}