{"id":1140497,"url":"https://alion.io/job/magna-quality-customer","title":"Quality Customer","company":{"id":94374,"name":"Magna","domain":"magna.com","url":"https://alion.io/company/magna-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":279,"ghost_share":0,"stale_share":0.806,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-09-26T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Polinyà, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":55000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":true}],"status":"live","first_seen_at":"2026-09-23T10:48:22Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-27T01:54:33Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job descriptions may display in multiple languagesbased on your language selection.\nWhat we offer:\nAt Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.\nGroup Summary:\nThe Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.\nJob Responsibilities:\nDescripción de puesto\n¡Buscamos Calidad Cliente! | Magna Mirrors España\nEn Magna Mirrors España seguimos creciendo y actualmente estamos en búsqueda de un/a Ingeniero/a de Calidad Cliente con nivel alto de inglés para unirse a nuestro equipo.\nMisión del puesto\nSerás responsable de gestionar y liderar las reclamaciones de cliente y sus costes asociados, tanto en serie como en periodo de garantía. Además, participarás en el equipo de proyectos asegurando el correcto lanzamiento de nuevos productos desde el área de calidad, incluyendo la gestión del PPAP.\n¿Cuáles serán tus responsabilidades?\nLiderar el análisis de reclamaciones de cliente junto a equipos multidisciplinares (contención, 8D, revisión AMFE, etc.)\n\nMantener una comunicación fluida con el cliente (email, teléfono y visitas presenciales)\n\nGestionar actividades de calidad en cambios de proceso o producto\n\nRevisar y validar facturas de cliente\n\nColaborar estrechamente con producción para dar y recibir feedback continuo\n\nGestionar derogaciones con cliente y validar derogaciones internas\n\nDefinir y asegurar criterios de calidad junto a SQA y Calidad de Producción\n\n¿A quién buscamos?\nGrado en Ingeniería (Industrial, Organización o similar)\n\nAl menos 2 años de experiencia en calidad cliente en automoción\n\nInglés fluido (se valorarán otros idiomas: francés, italiano o alemán)\n\nDisponibilidad para viajar (aprox. 1 vez al mes)\n\n¿Qué ofrecemos?\nCatering parcialmente subvencionado\n\nFisioterapeuta in-house\n\nHorario flexible\n\nSeguro de salud\n\nAyuda a estudios\n\nFormación en idiomas (Inglés, Francés, etc.)\n\nActividades deportivas y saludables\n\nAwareness, Unity, Empowerment:\nAt Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.\nAI-Assisted Screening Disclosure\nAs part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.\nUnder conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.\nIf you have any questions or concerns about this process, feel free to contact our Talent Attraction team.\nWorker Type:\nRegular / PermanentGroup:\nMagna Mechatronics, Mirrors & Lighting","description_format":"text","description_chars":4166,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-23T10:48:22Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":40,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/magna-quality-customer","json_url":"https://alion.io/job/magna-quality-customer.json","meta":{"generated_at":"2026-09-27T02:16:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2053,"day_limit":5000,"remaining_today":2947,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}