{"id":2455606,"url":"https://alion.io/job/magnet-forensics-operations-analyst-2","title":"Operations Analyst","company":{"id":1873,"name":"Magnet Forensics","domain":"magnetforensics.com","url":"https://alion.io/company/magnet-forensics","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":66000,"period":"year","method":"role_seniority_country_cell","sample_n":31},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T13:35:01Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-13T20:01:04Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Role Overview\nThe Magnet Forensics Order Operations team plays a critical role at Magnet, ensuring our customers receive their products in a timely and accurate manner. This team is a highly motivated, detail-oriented group who focus on continual improvement and upping their game to delight our customers and internal stakeholders.\nThe Operations Analyst is responsible for the end of sale cycle within the organization. In this role, you will maintain salesforce contract data, fulfil licenses, invoice customers, ship products to external Customers and work with the internal teams to meet Customer needs and ensure contractual compliance.\nWhat You’ll Do\nAnalyze and fulfill customer orders and requests within SLAs and provide timely and excellent customer service;\n\nCreate accurate Order Contracts;\n\nCreate Accounts within Invoicing Portals;\n\nCreate software licenses within various systems;\n\nCreate and maintain reports through Salesforce.com;\n\nCreate and maintain workflow process documents and videos;\n\nManage the team’s inventory requirements;\n\nInvoice clients and prepare reports as needed;\n\nRespond to customer emails regarding license and fulfillment inquires;\n\nPerform clerical duties such as maintaining financial filing and record systems;\n\nAssisting the sales team with customer issues, orders, and sales requirements;\n\nAssist the finance team, as required, for example: Prepare and match credit memos;\n\nAssist with completing Vendor Forms.\n\nWhat We’re Looking For\n2+ years of experience successfully working within order fulfillment processing;\nExperience working with Salesforce;\n\nExcellent attention to detail, strong organizational and teamwork skills and a demonstrated ability to solve problems in order to meet KPI’s;\n\nAbility to successfully achieve results through independent actions with minimal supervision, while also maintaining a strong collaborative approach with your team.\n\nPlease note: This role may require occasional support outside of normal working hours.","description_format":"text","description_chars":1994,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","Incident Response","Homeland Security"],"lifecycle":[{"event":"open","at":"2026-10-13T15:58:14Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.812,"p_room":1,"age_days":19,"expected_fill_days":59,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-13T23:07:46Z"},"pay":null,"html_url":"https://alion.io/job/magnet-forensics-operations-analyst-2","json_url":"https://alion.io/job/magnet-forensics-operations-analyst-2.json","meta":{"generated_at":"2026-10-13T23:07:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35247,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1873},"rest":"https://alion.io/mcp/rest/get_company?id=1873"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmagnet-forensics-operations-analyst-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmagnet-forensics-operations-analyst-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmagnet-forensics-operations-analyst-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/magnet-forensics-operations-analyst-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmagnet-forensics-operations-analyst-2"}]}