Housekeeping - Housekeeping Crew

SUMMARY

At Magnolia, the Housekeeping Crew is responsible for taking care of all Magnolia properties and carrying out all necessary housekeeping duties. This position works from various locations in Waco, Texas. It reports to the Housekeeping Manager and has no supervisory responsibilities.    

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Clean facility areas, including vacuuming, sweeping, mopping floors, and cleaning up spills with appropriate equipment*
• Promote and maintain a safe and clean working, shopping, or eating environment*
• Notify management of any hazardous areas or necessary repairs
• Collect and dispose of trash
• Properly clean upholstered furniture, windows, and required outside areas
• Stock supply rooms and restrooms, ensuring all necessary supplies are available*
• Change sheets, arrange towels, dust, and rearrange rooms after guests check out
• Report and return any guest properties found in the rooms while rendering service
• Follow procedures for the use of chemical cleaners and equipment*
• Wash restroom walls where required
• Clean and store all equipment at the end of the shift
• Fill out daily reports of activities performed*
• Maintain a professional appearance
• Perform other duties as assigned

*Metrics evaluated on Performance Review

COMPETENCIES

• Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals.
• Critical Thinking: Identify and communicate challenges in day-to-day activities.
• Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Willingness to learn and adapt to new processes and technologies.
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
• Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
• Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals.
• Hard skills: Knowledge of cleaning supplies and chemicals preferred.

ELIGIBILITY QUALIFICATIONS

• High school diploma or GED equivalent preferred
• 0-1 years of related work experience preferred
• Previous cleaning experience preferred
• Must be available to work weekends, nights, special events, and holidays as business needs require
• Local candidates strongly preferred

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee is frequently required to stand and walk. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and is expected to work at heights exceeding 4 feet occasionally. The noise level in the work environment is usually moderate. The employee will be exposed to dusts that could affect the occupational health of the employee.   

ACKNOWLEDGEMENTS

Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

This job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.