{"id":4313683,"url":"https://alion.io/job/mainsail-lodging-development-banquet-server-on-call","title":"Banquet Server (On Call)","company":{"id":4448850,"name":"Mainsail Lodging & Development","domain":"mainsailhotels.com","url":"https://alion.io/company/mainsail-lodging-and-development","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":7,"ghost_share":0,"stale_share":0.286,"repost_share":0.143,"time_to_fill_p50_days":20,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Naples, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T00:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-15T06:08:01Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.\nUnder the general guidance of the Banquet Manager, assists in ensuring the successful execution of all banquet events. Supervise, train and inspect the performance of assigned banquet staff, ensuring that all procedures are completed to the property’s service standards. Assist where necessary to create optimum banquet experiences for our guests.Essential Functions\n· Assist with the planning, organizing and execution of banquet functions including, but not limited to, breakfast, coffee breaks, meetings, luncheons, dinners, and cocktail receptions.\n· Supervise food and beverage service throughout banquet functions to ensure highest levels of quality service and product quality are delivered.\n· Meet host or meeting planner prior to the event in order to accommodate any need or additional requests.\n· Attend BEO meetings to obtain information of upcoming contracted functions, as needed.\n· Prepare floor plans of setup for events as needed.\n· Organize and orchestrate any last minute changes or details to functions.\n· Ensure highest levels of guest satisfaction throughout the meal service.\n· Works closely with the Culinary Team, to ensure effective communication between the kitchen, banquets and other supportive departments prior to and during events.\n· Conducts pre-function meetings with banquet staff.\n· Ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel.\n· Ensures event area set ups are accurate and presented in a timely manner\n· Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations\n· Prepare payroll and gratuity reports as required.\n· Proper closing of banquet checks with appropriate signature of approval as well as completing logbook at the conclusion of functions.\n· Continuous monitoring of staff appearance, attitude, and degree of professionalism.\n· Performs service recovery when required to ensure complete guest satisfaction.\n· Ensure service safety by transporting all equipment in the proper manner.\n· Gather all equipment necessary to service a function and maintain a clear and immaculate service area.\n· Understands menu ingredients, as well as overall operation, philosophy, activities and services in order to better answer guest questions.\n· Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately.\n· Performs other job-related duties as directed.\nEducation, Experience and Skill Requirement\nMust be able to read, write and speak English. Bi-lingual (English/Spanish) preferred.\nProfessional demeanor appropriate for a luxury environment.\nEffective leadership and communication skills.\nHandling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.\nPossess outstanding guest services skills, professional presentation and sophisticated communication skills\nEffective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.\nServSafe certified.\nMust possess a personable, cheerful demeanor, be well groomed and be able to remain calm under pressure.\nQualification Standards\nPhysical Demands\nAbility to lift 20 pounds or more\nAbility to sit or stand for extended periods of time\nAbility to communicate clearly\nCorrected vision to normal range\nAbility to work long hours as needed\nMental Demands\nMake sound judgments quickly\nWork on multiple tasks, making appropriate progress towards deadlines\nAble to work independently, take direction, and provide direction to others\nManage differing personalities within the office, the hotel, and the community\nMaintain the highest degree of confidentiality\nAbility to work effectively in stressful, high pressure situations\nAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary\nBenefits\nFull-time Associate Benefits\nMedical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees\nPart-time Associate Benefits\nAll above-listed benefits, except for Medical Insurance and Holiday Pay\nOn-Call Associate Benefits\nEmployee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees\nNOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.\nMainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.","description_format":"text","description_chars":5676,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Health insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Development","Hotels & Resorts","Property Management"],"lifecycle":[{"event":"open","at":"2026-11-14T14:11:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":20,"reasons":["conf:1","win:early"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/mainsail-lodging-development-banquet-server-on-call","json_url":"https://alion.io/job/mainsail-lodging-development-banquet-server-on-call.json","meta":{"generated_at":"2026-11-15T18:14:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10961,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4448850},"rest":"https://alion.io/mcp/rest/get_company?id=4448850"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmainsail-lodging-development-banquet-server-on-call"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmainsail-lodging-development-banquet-server-on-call"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmainsail-lodging-development-banquet-server-on-call"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mainsail-lodging-development-banquet-server-on-call\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmainsail-lodging-development-banquet-server-on-call"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4313683}},{"tool":"search_jobs","arguments":{"company":"mainsailhotels.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4313683},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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