{"id":4078909,"url":"https://alion.io/job/mainsail-lodging-development-banquet-server","title":"Banquet Server","company":{"id":4448850,"name":"Mainsail Lodging & Development","domain":"mainsailhotels.com","url":"https://alion.io/company/mainsail-lodging-and-development","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":6,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Macon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T16:25:03Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T16:25:03Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.\nOverview of the role\nAs a Banquet Server, you will ensure the seamless execution of banquet events to deliver exceptional guest experiences. This role involves all aspects of event service, including welcoming guests, serving food and beverages, and setting up and breaking down event spaces. As a Banquet Server, you will play a vital role in creating memorable experiences for guests while working in a dynamic, team-oriented environment. Your attention to detail and commitment to excellence will help elevate the success of every event.\nWhat you have\nPrevious experience in hospitality or banquet serving.\nExceptional customer service skills with a guest-first mindset.\nProficiency in using technology such as computers, tablets, POS systems, and iPads.\nStrong communication skills, both written and verbal.\nKnowledge of food and beverage service practices.\nFamiliarity with local laws and regulations related to alcohol service and consumption.\nHigh school diploma or equivalent (higher education preferred).\nWhat you’ll do\nKnowledge of all beverages to include liquors and wines\nServes guests in an efficient courteous manner following the proper steps of service \nReport to work on time and in proper uniform/approved attire \nWork as a team with all team members within the hotel \nCheck station assigned for cleanliness of area \nSet up tables with items needed for service such as salt, pepper, cutlery, glassware, dishware \nHave necessary tools to run the shift such as tray, pen, corkscrew, crumber \nAbility to pair wines with meals \nKnowledge of all menu items to include prep time, preparations, sauces, allergies, and accompaniments \nKeeping Back of House clean and tidy with all provided guidelines of ‘everything in its place’ \nAbility to use large descriptors to showcase entrees \nAbility to handle station, or when situations arise, ability to let manager/supervisor know\nahead of time so as not to affect the guest experience \nFollow cash handling procedures, and must be able to explain shortages and overages \nFollow the proper steps of service consistently with every table as outlined in training manual \nBus tables quickly and quietly ensuring no sticky residue is left on the table\nAbility to carry banquet tray (with up to 8 entrée plates)\nDetail tables and remove items not in use\nNever solicit tips\nAttend monthly department meetings and daily stand ups\nPerform other duties as management requests to service our guests\nAbility to use POS (point of sale) system \nFollow the procedures addressed in the training manual \nPhysical Demand\nAbility to stand for extended periods of time and in a potentially hot area under a heat lamp \nAbility to walk and bend \nAbility to lift 25 pounds \nAbility to communicate clearly \nCorrected vision to normal range \nLong hours sometimes required \nMental Demands\nMake sound judgments quickly \nWork on multiple tasks, making appropriate progress towards deadlines \nAble to work independently, take direction and provide direction to others \nManage differing personalities within the office, the hotel, and the community \nMaintain the highest degree of confidentiality \nAbility to work effectively in stressful, high pressure situations\nBenefits\nFull-time Associate Benefits\nMedical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees\nPart-time Associate Benefits\nAll above-listed benefits, except for Medical Insurance and Holiday Pay\nOn-Call Associate Benefits\nEmployee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees\nMainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other 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