{"id":1773966,"url":"https://alion.io/job/mainsail-lodging-development-multi-outlet-food-beverage-supervisor","title":"Multi-Outlet Food & Beverage Supervisor","company":{"id":4448850,"name":"Mainsail Lodging & Development","domain":"mainsailhotels.com","url":"https://alion.io/company/mainsail-lodging-and-development","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Myers, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":128000,"period":"year","method":"role_country_seniority_unknown","sample_n":15150},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-31T07:26:49Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.\nThe Multi-Outlet Food & Beverage Supervisor will be responsible for delivering exceptional service to all guests, developing and maintaining a strong team environment. Responsible for supporting the Food & Beverage management team with the day-to-day operations for all Food and Beverage outlets in the hotel and/or Caloosa Sound Convention Center & Amphitheater.Position: Food & Beverage Supervisor, Multi-Outlet\nLocation: Fort Myers, FL\nReports to: Director of Restaurants, Outlet Assistant General Manager(s)\nStatus: Non-Exempt\nEssential Functions\nResponsible for daily function of the hotel operations to include Dean Street Coffee & Retail, Lobby Bar, Silver King, Ella Mae’s Diner, Workshop, Beacon Social Drinkery, Chips Sports Pub, Oxbow Bar & Grill, Caloosa Sound Convention Center/ Amphitheatre, and any other food and beverage special events as directed by the outlet General Manager or Director of F&B\nEnsure that scheduled functions are complete and are set up accurately\nAssist in maintaining a motivated, interactive positive team\nAssist with onboarding and training staff\nMaintain professionalism with team members, managers and guests.\nOpen and close shift in accordance with the manager’s checklist\nGreet guests, initiate conversations with guests and solicit feedback from guests.\nHandle daily scheduling of team members and adjust when necessary\nImplement proper tools for running shifts: e.g. Schedules, floor plans, reservations, etc.\nSolve team member issues such as call outs or any other daily issue that should arise with team members\nFind solutions to guest issues such as last-minute changes in reservations, cancellations, etc.\nStay on the floor the entire meal period\nMonitor hours and watch the flow of business and make cuts appropriately as to not negatively affect the service levels.\nEnsure daily side work has been completed prior to staff leaving\nEnsure team is in proper uniform/approved attire\nAttempt to limit problems and liability related to customers' drinking by following TIPS practices\nEnsure team members are aware of all applicable laws regarding alcoholic beverages\nMonitor and maintain tables\nRotate stations fairly\nDemonstrate positive communication with team\nMaintain fair and consistent coaching and counseling\nAttend meetings as necessary\nCommunicate and maintain positive inter-departmental relations\nCheck identification of customers in order to verify age requirements for purchase of alcohol\nCommunicate with managers and next shift any issues\nPerform other duties as management requests to service our guests\nQualification Standards\nEducation & Experience\nHigh School diploma or higher\nPrevious Hospitality Food & Beverage experience required\nExcellent customer service skills\nExcellent communication skills, both verbal and written\nAbility to use technology e.g. tablets, iPads \nExperience with Micros POS preferred or similar software preferred\nExperience with OpenTable restaurant management software or similar reservation management software preferred\nExperience with Microsoft Suite of products, with emphasis on Outlook (Email), Word, and Excel, or similar software\nPhysical Demands\nAbility to sit or stand for extended periods of time\nAbility to communicate clearly\nCorrected vision to normal range\nAbility to work long hours as needed\nMental Demands\nMake sound judgments quickly\nWork on multiple tasks, making appropriate progress towards deadlines\nAble to work independently, take direction, and provide direction to others\nManage differing personalities within the office, the hotel, and the community\nMaintain the highest degree of confidentiality\nAbility to work effectively in stressful, high pressure situations\nAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary\nNOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.\nBenefits\nFull-time Associate Benefits Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees\n\nPart-time Associate Benefits All above-listed benefits except for Medical Insurance and Holiday Pay\n\nMainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual 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