{"id":1913694,"url":"https://alion.io/job/mainsail-lodging-development-night-auditor","title":"Night Auditor","company":{"id":4448850,"name":"Mainsail Lodging & Development","domain":"mainsailhotels.com","url":"https://alion.io/company/mainsail-lodging-and-development","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":6,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dunedin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":100000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2171},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T15:33:22Z","employer_posted_date":"2026-10-31","last_verified_at":"2026-11-05T10:27:27Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":30},"description":"We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.\nAbout the Fenway Hotel\nOriginally opened in 1927, The Fenway Hotel is an icon of the jazz age, playing host to notable explorers, artists, politicians, musicians and living legends in its time as an operating hotel. Today, Fenway is a Mainsail Lodging & Development property and a member of the prestigious Autograph Collection® of Marriott International, Inc.\nThe Fenway Hotel overlooks the beautiful Dunedin Channel offering views of breathtaking sunsets and gorgeous Florida waters. We’ve created a homage to Dunedin’s rich music history and a destination for those to get carried away in their own verse. If you share our passion, we look forward to hearing from you.\nIt’s time to write your own tune with us and join the band at Dunedin’s very own jazz inspired boutique hotel. Can you sing along? Apply today!\nTampa Bay Top Workplaces\n“Voted a Top Workplace! Mainsail Lodging & Development was named a 2025 Top Workplace by the Tampa Bay Times-a reflection of our positive culture, growth opportunities, and commitment to our team. Join us!”\nOverview of the role\nThe Night Auditor is responsible for executing all property service, operational, and business functions during the overnight hours. This individual serves as the main point of contact for guests during this time frame to ensure an exceptional personalized service delivery in accordance with property, company, and brand guidelines.\nNotice: Applicants MUST have overnight work experience. Hospitality experience is preferred.\nSchedule Availability\nOpen availability required / part-time\nTypical schedule is the overnight shift from 11pm-7am\nWeekend availability is a must\nOur part-time employees receive paid time off benefits on an accrual basis, a free meal for each scheduled work shift, discounts at Marriott properties worldwide, may participate in our 401k plan, and much more!\nEssential Job Functions\nBalance and audit room revenue, food and beverage revenue, banquet revenue, cashier’s’ reports, and guest and house accounts for accuracy; assisting with the preparation of all reports relevant to daily revenues \nFollow all specified day closing audit procedures and perform related duties to successfully prepare the hotel for the next day of business \nInteracts with guests by providing exceptional customer service and share hotel knowledge using personalization such as using the guest’s name\nProcess mobile arrivals and execute flawless service in remote check in area according to property, company, and brand guidelines\nCollect and verify methods of payment, as well as assist with any guest billing inquiries and concerns \nFollow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions, and final reports to accounting and profit centers \nFollow all specified procedures to reconcile cashiers reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts. \nReport any suspicious activities or unusual items in hotel rooms and common areas to hotel leadership and/or loss prevention team \nResponsible for knowing all functions to showcase the hotel and the hotel’s unique story to each guest\nActively engage guests in and promote hotel loyalty program, including new guest program enrollments\nCollect and verify methods of payment, produce room keys for all guests ensuring guest confidentiality throughout their stay and beyond\nAssign and escort guests to rooms according to their preferences, paying attention to those nonverbal cues that make each experience memorable\nConsistently utilize Empower guest experience tool to reference, maintain, and add guest requests, preferences, and communication details in accordance with property, company, and brand guidelines\nExecute all required front office reports, pre-arrival planning, and checklists as outlined by leadership\nServe as a concierge by providing local information for shopping, dining, and recreational destinations. Be prepared to assist guests in setting up reservations or tours in the area\nAssist with guest luggage and receive, store, and deliver both luggage and mail\nRespond to and resolve all guest inquiries and/or opportunities utilizing appropriate empowerment guidelines\nFollow scheduled shifts and follow break and lunch requirements\nReport accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications\nSpeak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette\nDevelop and maintain positive working relationships with others\nAbility to take initiative and handle assignments with limited supervision\nFollow all hotel policies and procedures as outlined in the team member handbook\nMaintain cleanliness and order of work area\nPerform other duties as management requests to service our guests\nHotel Performance\nEnsure successful performance by assisting guests with an exceptional experience to ensure high performing scores on the GSS (Guest Satisfaction Surveys) according to Marriott and Mainsail/Fenway standards\nEducation & Experience\nHigh School diploma, equivalent, or higher\nOvernight work experience required\n1-2 years or more of experience in hospitality, preferably with front desk\nAbility to take initiative and work independently with minimal supervision \nPrevious Opera PMS experience preferred, or other hotel reservation systems\nExperience handling tasks and processes that require maintaining high confidentiality\nExcellent customer service skills\nExcellent communication skills, both verbal and written\nAbility to use technology, e.g., computers, tablets, and iPads \nProven experience working in a clean, organized, and efficient manner \nExperience in handling confidential information \nAbility to work collaboratively on a team, and with other departments within the hotel \nA sense of ownership in everything that you do \nPhysical Demands\nAbility to sit or stand for extended periods of time\nAbility to bend frequently\nAbility to lift, push, pull up to 50 lbs\nAbility to communicate clearly\nCorrected vision to normal range\nAbility to work long hours as needed\nMental Demands\nMake sound judgments quickly\nWork on multiple tasks, making appropriate progress towards deadlines\nAble to work independently, take direction, and provide direction to others\nManage differing personalities within the office, the hotel, and the community\nMaintain the highest degree of confidentiality\nAbility to work effectively in stressful, high-pressure situations\nAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary\nNOTICE: The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates form their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.\nBenefits\nFull-time Associate Benefits \nMedical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees\nPart-time Associate Benefits \nAll above listed benefits except for Medical Coverages and Holiday Pay\nMainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.","description_format":"text","description_chars":8386,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Growth opportunities","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Hotels & Resorts","Luxury 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