{"id":585415,"url":"https://alion.io/job/mainspring-energy-field-service-engineer","title":"Field Service Engineer","company":{"id":5556,"name":"Mainspring Energy","domain":"mainspringenergy.com","url":"https://alion.io/company/mainspring-energy","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Lever","truth_index":{"grade":"A","score":89,"open_postings":27,"ghost_share":0,"stale_share":0.222,"repost_share":0,"time_to_fill_p50_days":84,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Menlo Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":108000,"max":123000,"currency":"USD","period":"year","gross":null,"usd_annual":123000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-09-09T18:07:59Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-09-23T15:30:18Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Job Overview\nAs a Field Service Programs & Operations Engineer at Mainspring Energy, you will serve as a technical leader supporting the Operations & Maintenance organizations. You will bridge Field Service, Operations, Quality, and Engineering by translating field challenges into practical technical solutions, scalable service programs, and improved maintenance practices.\nThis is a field-facing and hands-on engineering role. You will work directly with Field Service Technicians, Supervisors, and Managers to support advanced troubleshooting, develop field service tooling and processes, and plan and execute special projects across the fleet. The role will also support the development and implementation of programs that improve fleet availability, safety, reliability, and field execution.\nThis position does not have direct people management responsibility but will be expected to provide technical leadership, mentorship, and cross-functional coordination.\nResponsibilities\nDevelop and implement Field Service programs, procedures, and processes that improve maintenance execution, safety, reliability, and fleet availability\n\nProvide advanced technical troubleshooting support for complex mechanical, electrical, controls, and system-level issues\n\nServe as a technical bridge between Field Service and Engineering, translating field issues into engineering requirements and bringing engineering solutions into field execution\n\nIdentify, develop, test, and deploy specialized Field Service tooling, test equipment, fixtures, and other resources that improve safety and service efficiency\n\nLead and support special projects including fleet retrofits, service campaigns, and major maintenance initiatives\n\nAnalyze field failures, maintenance activities, and fleet performance data to identify recurring issues and opportunities for improvement\n\nDevelop and improve maintenance procedures, troubleshooting guides, work instructions, and other technical documentation\n\nCollaborate with Reliability Engineering, Product Engineering, Supply Chain, Manufacturing, Safety, and Field Service leadership to resolve operational and technical issues\n\nMentor and provide technical guidance to Field Service Technicians and Supervisors\n\nSupport significant customer issues, outages, and technical events as needed\n\nTravel to customer sites and be actively engaged in field activities as required\n\nQualifications\nBachelor's degree in Mechanical Engineering, Electrical Engineering, Systems Engineering, or a related technical field\n\n8+ years of experience in Field Service, power generation, O&M, industrial maintenance, commissioning, reliability engineering, or a related technical environment\n\nExperience troubleshooting complex mechanical, electrical, controls, or electromechanical systems\n\nExperience working directly with field technicians, maintenance personnel, or other hands-on technical teams\n\nExperience developing technical procedures, maintenance programs, tooling, or field solutions\n\nStrong project planning, coordination, and execution skills\n\nStrong analytical and problem-solving skills\n\nEffective communication and collaboration skills, with the ability to influence across technical and operational organizations\n\nWillingness and ability to work hands-on with equipment in field environments and customer sites\n\nStrong commitment to safety and operational excellence\n\nPreferred Qualifications\nPrevious experience as a Field Service Engineer, Senior Field Service Technician, Commissioning Engineer, or O&M Engineer\n\nExperience in power generation, distributed energy, utilities, or industrial equipment\n\nExperience with generators, engines, turbines, electrical distribution systems, controls, or other complex electromechanical systems\n\nExperience with field tooling or diagnostic equipment development\n\nExperience with Salesforce Field Service, Quickbase, CMMS/EAM, ERP, SQL, Power BI, or similar platforms\n\nExperience supporting high-visibility enterprise customers","description_format":"text","description_chars":3985,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers"],"lifecycle":[{"event":"open","at":"2026-09-10T03:30:21Z"}],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.88,"p_room":1,"age_days":13,"expected_fill_days":84,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":123000,"is_top_pay":true},"html_url":"https://alion.io/job/mainspring-energy-field-service-engineer","json_url":"https://alion.io/job/mainspring-energy-field-service-engineer.json","meta":{"generated_at":"2026-09-23T16:16:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}