{"id":500419,"url":"https://alion.io/job/majid-al-futtaim-operations-manager","title":"Operations Manager","company":{"id":93060,"name":"Majid Al Futtaim","domain":"majidalfuttaim.com","url":"https://alion.io/company/majid-al-futtaim","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abu Dhabi, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-22T00:00:00Z","employer_posted_date":"2026-08-22","last_verified_at":"2026-11-04T18:02:29Z","board_verified":true,"closed_at":null,"days_open":74,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":74},"description":"JOB TITLE\nOperations Manager | MAF Entertainment | Snow Dome\nROLE SUMMARY\nThe Operations Manager drives operational excellence and business performance by enforcing strong SOPs, optimizing staffing and resources, and leading safety initiatives. The role focuses on proactive risk management, audits, and continuous improvement to enhance team and guest safety, while delivering a world-class guest experience and supporting long-term growth. It oversees all daily facility operations, ensures cross-department coordination, and maintains top operational and safety standards\nROLE PROFILE\nDevelop, implement, and enforce SOPs, ensuring operational consistency, compliance, and readiness across all areas.\nLead safety, risk management, crisis response, and audits, ensuring full compliance with UAE laws, Abu Dhabi Municipality, and company standards.\nOversee daily operations, staffing, Duty Managers, and team leads to ensure smooth, high-quality operations at all times.\nDeliver a consistent, world-class guest experience by managing feedback, resolving escalations, and reinforcing a strong service culture.\nOptimize revenue and guest flow by monitoring performance, driving KPIs, and collaborating with Finance, Commercial, and Marketing.\nLead, develop, and engage teams through training, performance management, and cross-functional coordination.\nSupport events and seasonal activations through close coordination with Events and support functions.\nProvide operational, financial, and performance reporting, contributing strategic insights and identifying growth opportunities.\nREQUIREMENTS\nExperience: 2-3 years of Operations Management experience.\nStrong leadership and self-motivation, with the ability to lead and inspire multicultural teams.\nCommercially minded with strong business awareness and revenue focus.\nExcellent organizational, planning, and analytical skills.\nStrong interpersonal and communication skills, with a proactive, people-focused approach.\nHigh energy and professionalism, with passion, integrity, process orientation, and proficiency in Microsoft Office applications.","description_format":"text","description_chars":2098,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth 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