{"id":2312783,"url":"https://alion.io/job/makeready-banquet-manager-for-conferenceconvention-services","title":"Banquet Manager for Conference/Convention Services","company":{"id":2298140,"name":"Makeready","domain":"makereadyexperience.com","url":"https://alion.io/company/makereadyexperience","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nashville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":63000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":331},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T02:03:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-25T20:26:16Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"BANQUET MANAGER - FULL-TIME\nThe Joseph, a Luxury Collection Hotel, Nashville\nLocation: Nashville, Tennessee\nEmployment Type: Full-Time | Management\nDepartment: Banquets\nABOUT THE JOSEPH\nThe Joseph is an expression of modern luxury rooted in art, culture, and the warmth of true hospitality. Situated in the heart of Nashville, it offers a refined escape where thoughtful design, world-class culinary experiences, and meaningful service come together effortlessly.\nThe Joseph invites guests into a world that feels both elevated and deeply personal. From curated art collections and immersive dining to serene guestrooms and intimate gathering spaces, every detail is designed to create an experience of Nashville at its most refined.\nPOSITION OVERVIEW\nThe Joseph is seeking an experienced, passionate, and service-driven Banquet Manager to lead our banquet operations and deliver extraordinary event experiences that reflect the sophistication and elegance of our luxury hotel.\nAs Banquet Manager, you will oversee the planning, coordination, and execution of banquet events, including weddings, corporate meetings, galas, receptions, private dining experiences, and other special occasions. You will lead and inspire a team of banquet professionals while ensuring flawless execution, operational efficiency, and exceptional guest satisfaction.\nThe ideal candidate is a hands-on hospitality leader who thrives in a dynamic luxury environment, possesses exceptional attention to detail, and takes pride in creating memorable experiences through thoughtful service and genuine hospitality.\nAt The Joseph, every event is an opportunity to create something extraordinary. We are looking for a leader who understands that true luxury is found in the details and that exceptional service begins with a passionate, engaged team.\nYOUR ROLE\nBanquet Operations & Event Execution\nOversee all aspects of daily banquet operations, ensuring seamless execution of events from setup through breakdown.\n\nCoordinate and execute weddings, corporate functions, meetings, receptions, galas, private dinners, and other special events.\n\nReview Banquet Event Orders (BEOs), event contracts, timelines, diagrams, and special requests to ensure all event requirements are met.\n\nPartner closely with the Catering, Sales, Culinary, Stewarding, and Food & Beverage teams to ensure effective communication and flawless event execution.\n\nConduct pre-event meetings and briefings to communicate service expectations, event details, and individual team responsibilities.\n\nEnsure banquet spaces are properly prepared, maintained, and presented according to luxury hotel standards.\n\nAnticipate guest needs, proactively resolve concerns, and provide personalized service throughout each event.\n\nOversee event transitions, room setups, audiovisual coordination, and equipment requirements.\n\nMaintain flexibility and adaptability to accommodate last-minute changes while preserving exceptional service standards.\n\nLeadership & Team Development\nRecruit, train, coach, develop, and supervise banquet team members, including banquet captains, servers, bartenders, and on-call associates.\n\nCreate an engaging, positive, and supportive work environment that promotes teamwork, accountability, and professional growth.\n\nPrepare and manage banquet staffing schedules based on business levels, event requirements, and labor budgets.\n\nConduct daily pre-shift meetings to reinforce service expectations, event details, safety practices, and hotel standards.\n\nProvide ongoing coaching, recognition, and constructive feedback to strengthen team performance.\n\nEnsure team members are properly trained in Forbes Travel Guide service standards, Marriott Luxury Collection brand expectations, and Makeready's Guiding Principles.\n\nPromote a culture of ownership, collaboration, and genuine hospitality.\n\nAddress team member concerns and performance opportunities professionally and in partnership with People & Culture.\n\nLuxury Service & Guest Experience\nDeliver exceptional, personalized service that consistently exceeds guest expectations.\n\nMaintain a visible leadership presence during banquet functions to ensure quality, consistency, and guest satisfaction.\n\nBuild strong relationships with event hosts, meeting planners, and guests to ensure their vision is successfully executed.\n\nDemonstrate an elevated understanding of luxury dining service, banquet etiquette, and refined hospitality.\n\nRespond promptly and professionally to guest feedback, special requests, and service recovery opportunities.\n\nEnsure banquet service standards align with Forbes Travel Guide expectations and Marriott Luxury Collection brand standards.\n\nLead by example through professionalism, polished presentation, and genuine care for guests and fellow team members.\n\nFinancial & Operational Management\nManage banquet labor costs, productivity, and scheduling in alignment with departmental budgets and business demands.\n\nMonitor banquet expenses, operating supplies, equipment, and inventory to support financial performance.\n\nAssist with departmental budgeting, forecasting, payroll review, and financial reporting.\n\nIdentify opportunities to enhance operational efficiency, control expenses, and improve profitability without compromising service quality.\n\nEnsure accurate event billing, consumption tracking, and coordination with the appropriate hotel departments.\n\nMaintain banquet equipment, furniture, linens, and operating supplies to ensure quality and readiness.\n\nSupport revenue opportunities through thoughtful enhancements and collaboration with the Catering and Sales teams.\n\nSafety, Compliance & Standards\nEnsure compliance with all applicable health, sanitation, food safety, and responsible alcohol service regulations.\n\nMaintain clean, organized, and safe banquet facilities and service areas.\n\nFollow all hotel policies, emergency procedures, and workplace safety standards.\n\nEnsure proper handling, storage, and maintenance of banquet equipment and supplies.\n\nUphold Marriott, Forbes Travel Guide, and Makeready service and operational expectations.\n\nWHAT YOU BRING\nMinimum of 3 years of banquet, catering, or food and beverage management experience, preferably within a luxury hotel or upscale hospitality environment.\n\nPrevious experience supervising banquet teams and executing large-scale events, weddings, and corporate functions.\n\nStrong knowledge of banquet service styles, event setup requirements, food and beverage operations, and fine-dining service standards.\n\nFamiliarity with Forbes Travel Guide service standards and Marriott Luxury Collection expectations is highly preferred.\n\nProven leadership ability with a passion for coaching, mentoring, and developing hospitality professionals.\n\nStrong organizational, communication, and time-management skills.\n\nAbility to manage multiple events and competing priorities while maintaining exceptional attention to detail.\n\nExperience reviewing and executing Banquet Event Orders (BEOs), staffing plans, and event timelines.\n\nWorking knowledge of labor management, scheduling, inventory control, and departmental financial performance.\n\nProficiency with hotel event management systems, point-of-sale systems, and Microsoft Office applications.\n\nProfessional appearance, polished communication, and a genuine passion for luxury hospitality.\n\nAbility to remain composed, solutions-focused, and adaptable in a fast-paced environment.\n\nFlexibility to work evenings, weekends, holidays, and extended hours based on event schedules and business needs.\n\nAbility to stand and walk for extended periods and perform the physical requirements associated with banquet operations, with or without reasonable accommodation.\n\nBENEFITS & PERKS\nAt The Joseph and Makeready, taking care of our team is an important part of how we take care of our guests. We believe in creating an environment where our team members feel valued, supported, and empowered to grow both personally and professionally.\nEligible full-time team members enjoy access to a comprehensive benefits package, including:\nMedical, dental, and vision insurance\n\nLife and Accidental Death & Dismemberment (AD&D) insurance\n\nShort-term and long-term disability coverage\n\nVoluntary hospital indemnity, accident, and critical illness insurance\n\nOptional legal assistance plan\n\n401(k) retirement savings plan with company match\n\nTuition reimbursement opportunities\n\nPaid maternity and paternity leave\n\nChildcare assistance matching program of up to $100 per month per child or eligible disabled spouse/parent\n\nStudent loan repayment assistance of up to $150 per month\n\nSupportLinc Employee Assistance Program (EAP)\n\nPaid Time Off (PTO), with up to four weeks available during the first year\n\nAdditional birthday PTO\n\nAnnual volunteer PTO\n\nExclusive team member discounts at participating Makeready hotels, restaurants, spas, and retail outlets\n\nOpportunities for professional development, leadership growth, and career advancement\n\nAll benefits are subject to eligibility requirements, plan provisions, and company policies.\nWHY JOIN THE JOSEPH?\nAt The Joseph, we believe hospitality is an art, and our team members are the heart of every extraordinary experience we create.\nAs Banquet Manager, you will have the opportunity to lead a talented team, collaborate with passionate hospitality professionals, and play an essential role in delivering some of Nashville's most memorable events.\nWe are committed to cultivating a workplace where creativity is encouraged, leadership is celebrated, and every team member has the opportunity to make a meaningful impact.\nIf you are a passionate hospitality leader who thrives on creating exceptional experiences, inspiring others, and delivering luxury service at the highest level, we invite you to bring your talents to The Joseph.\nEQUAL EMPLOYMENT OPPORTUNITY\nMakeready LLC is an Equal Employment Opportunity employer committed to creating a diverse, inclusive, and welcoming workplace. We provide equal employment opportunities to all applicants and team members without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.\nMakeready LLC is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process.\nJoin The Joseph and help us create extraordinary experiences, one unforgettable event at a time.","description_format":"text","description_chars":10543,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-12T02:20:10Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":1,"median_offered_wage_usd":202500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.817,"p_room":0.9,"age_days":13,"expected_fill_days":36,"reasons":["conf:3","win:mid","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/makeready-banquet-manager-for-conferenceconvention-services","json_url":"https://alion.io/job/makeready-banquet-manager-for-conferenceconvention-services.json","meta":{"generated_at":"2026-10-25T21:56:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31001,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2298140},"rest":"https://alion.io/mcp/rest/get_company?id=2298140"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmakeready-banquet-manager-for-conferenceconvention-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmakeready-banquet-manager-for-conferenceconvention-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmakeready-banquet-manager-for-conferenceconvention-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/makeready-banquet-manager-for-conferenceconvention-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmakeready-banquet-manager-for-conferenceconvention-services"}]}