{"id":3893930,"url":"https://alion.io/job/makeready-concierge-guest-services","title":"Concierge, Guest Services","company":{"id":2298140,"name":"Makeready","domain":"makereadyexperience.com","url":"https://alion.io/company/makereadyexperience","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":91,"open_postings":11,"ghost_share":0,"stale_share":0.364,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T22:29:58Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T16:17:51Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.\nIn search of the unofficial mayor of Dallas. You are the go-to person when those in your circle are looking for the perfect spot for a specific occasion. Best florists? Not a problem. Hidden cocktail bars? You have a list of several and know who to call to get a table. From shopping to sporting events to Instagram-worthy backdrops, you love helping people create special and unique experiences.\nRequested Tasks\n-Greet guests and visitors warmly and make them feel welcome and attended\n-Answer phone and email inquiries from potential guests in a timely and respectful manner\n-Offer restaurant and activity recommendations and assist guest in arranging excursions\n-Receive and redirect mail, phone calls and packages\n-Ensure guest spaces and lobby are clean and tidy at all times\nRequested Capabilities\n-Approachable and personable personality; guest-first mentality\n-Keen understanding of the property, surrounding amenities\n-Ability to partner with outside businesses in order to make thoughtful recommendations\nAs part of Makeready, we offer a benefits experience designed with intention-supporting the full life of our team, not just their time at work. 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