{"id":3967681,"url":"https://alion.io/job/makin-support-engineer","title":"Support Engineer","company":{"id":4489507,"name":"Makin","domain":"makin3d.com","url":"https://alion.io/company/makin-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Odense, Denmark"],"countries":["DK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-07T23:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-07T23:00:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"The Company\n\nMakin A/S develops machine control systems for earthmoving equipment, with a clear ambition to make a noticeable impact in the market. Since our establishment in 2018, we have built one of the preferred machine control systems in Scandinavia and continue to expand into new markets. We are now looking for a new colleague to join our Support Team.\n\nMakin’s support organization is based in Odense, Denmark, and you will work closely with the team here. The position offers hybrid flexibility, but preferably you will be able to spend weekly time at the office. We collaborate closely with our distributor and key account network - both in developing new solutions and in supporting daily operations.\n\nWithin the Support Team, we value initiative, teamwork, a sense of humor, and a strong dedication to customer success.\n\nThe Position\n\nWe support our international distributors and key accounts with everything they need to grow their markets—troubleshooting, training, spare parts, service offerings, technical documentation, e-learning, and more.\n\nYour responsibilities will include:\n\nAssisting distributors and key accounts with remote troubleshooting of software solutions and hardware\n\nDriving product adoption among existing distributors through training and knowledge sharing\n\nCapturing and communicating customer needs across the organization\n\nCreating and maintaining content for our knowledge base\n\nVisit distributors and key accounts for on-site training and occasional troubleshooting.\n\nThe Candidate\n\nYou have a relevant technical background that enables you to collaborate with technicians and engineers to find effective solutions. Your experience may come from technical support, customer success management, or similar role.\n\nExperience with automation, machine control, or digital construction is preferred.\n\nYou should expect some travelling to our closest partners.\n\nQualifications:\n\nProven ability to build and maintain strong partnerships\n\nExcellent communication skills and a structured approach to work\n\nFluency in English required; additional languages are an advantage\n\n3–5 years of relevant experience\n\nGenuine curiosity and interest in working with both hardware and software\n\nWhat We Offer\n\nYou will join a team of highly skilled colleagues in an environment where customer needs guide our work and collaboration is key. At Makin, we value autonomy—so you should be both disciplined and structured in your approach.\n\nInterested?\n\nIf this sounds like a good match, please submit your CV via the Apply-link on this page.\n\nInterviews will be conducted on an ongoing basis until we find the right candidate.\n\nIf you have any questions about the position or the company, feel free to contact:\n\nHanne Hansen\n\n+45 31 37 48 30\n\n","description_format":"text","description_chars":2785,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Denmark","iso":"DK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["3D Printers & Additive Manufacturing","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-09T14:54:05Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":25,"reasons":["seen:1","win:early"],"computed_at":"2026-11-09T16:08:29Z"},"pay":null,"html_url":"https://alion.io/job/makin-support-engineer","json_url":"https://alion.io/job/makin-support-engineer.json","meta":{"generated_at":"2026-11-09T16:08:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23230,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4489507},"rest":"https://alion.io/mcp/rest/get_company?id=4489507"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmakin-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmakin-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmakin-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/makin-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmakin-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3967681}},{"tool":"search_jobs","arguments":{"company":"makin3d.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3967681},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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