{"id":2811376,"url":"https://alion.io/job/malaa-customer-service-specialist","title":"Customer Service Specialist","company":{"id":176086,"name":"Malaa","domain":"malaa.tech","url":"https://alion.io/company/malaa","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-17T09:39:40Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-21T09:37:29Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"In this role, you will be the first line of contact for our valued customers, providing exceptional service and ensuring their satisfaction. 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