{"id":3889372,"url":"https://alion.io/job/maloplusgroup-it-specialist","title":"IT Specialist","company":{"id":1042614,"name":"Maloplusgroup","domain":"maloplusgroup.com","url":"https://alion.io/company/maloplusgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-06T18:24:05Z","employer_posted_date":null,"last_verified_at":"2026-11-06T18:24:05Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Responsibilities:\nProvide remote IT support for colleagues in our North American branch offices.\n\nRespond quickly and effectively to support requests with the goal of first call resolution.\n\nFirst point of contact for software, hardware, network and VPN related issues.\n\nImage and deploy computers.\n\nMaintain/update images per established procedures.\n\nManage and maintain company and clients' websites.\n\nManage computer hardware and peripherals including various printers and supplies.\n\nMaintain accurate documentation of assets and software licensing information.\n\nCreate and manage user accounts in business applications.\n\nCreate and maintain end-user documentation for software and processes.\n\nSkills:\nProven ability to troubleshoot problems and look for solutions.\n\nFluently bilingual English/French, additional languages, an asset.\n\nExcellent interpersonal, oral, and written communication skills.\n\nGood organizational and time management skills.\n\nSolid organizational skills and the ability to handle multiple projects simultaneously.\n\nAbility to learn new technologies quickly.\n\nExperience working remotely from home office.\n\n1-3 Years in the Information Technology Field\n\n2+ years supporting Microsoft Windows 7/10 desktop operating systems in a production environment.\n\nKnowledge of PC imaging methodology.\n\nKnowledge of Office 365 and Microsoft Office Suite Applications (Word, Excel, Outlook, Visio, PowerPoint).\n\nKnowledge of antivirus software and virus/malware removal techniques.\n\nAbility to quickly learn and troubleshoot new/unfamiliar software tools.\n\nBasic knowledge of networking technologies and tools including: TCP/IP, DHCP, DNS, PING, VPN.\n\nLOCATION\nWork from your Home-OfficeCan work from anywhere from Canada or USA, as long as we have openings in your area.\nEDUCATION\nCollege, FinishedMinimum 5 years ExperienceTraining in IT and Business Administration, Marketing or Communications, is preferred.\nREMUNERATION:\nBased on experienceSCHEDULE:\nFlexibles hoursPart-Time (minimum 15hours per week) or Full-Time (40hours) \nWeek-days, Evening & Week-end Shifts available\nSTART DATE:\na.s.a.p.MalOPlus™ Group Inc., provides Business Development services in the fields of Accounting, Administration and Marketing. Our goal is to help small and medium-sized businesses explore outsourcing solutions to minimize their administrative and operating costs. We also offer to home-based self-employed professionals, a network that provides contractual work. \nMalOPlus™ Group Inc., is a collective of 3 companies operating under the MalOPlus™ Brand and a few other sister companies managing other Brands owned by MalOPlus™ Group Inc. This position is for one of these subdivisions.\nOriginally posted on Himalayas","description_format":"text","description_chars":2721,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-11-06T20:28:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":27,"reasons":["seen:1","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/maloplusgroup-it-specialist","json_url":"https://alion.io/job/maloplusgroup-it-specialist.json","meta":{"generated_at":"2026-11-08T12:34:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26736,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1042614},"rest":"https://alion.io/mcp/rest/get_company?id=1042614"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmaloplusgroup-it-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmaloplusgroup-it-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmaloplusgroup-it-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/maloplusgroup-it-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmaloplusgroup-it-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3889372}},{"tool":"search_jobs","arguments":{"company":"maloplusgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3889372},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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