{"id":3889373,"url":"https://alion.io/job/maloplusgroup-virtual-receptionist","title":"Virtual Receptionist","company":{"id":1042614,"name":"Maloplusgroup","domain":"maloplusgroup.com","url":"https://alion.io/company/maloplusgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T18:24:04Z","employer_posted_date":null,"last_verified_at":"2026-11-06T18:24:04Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Responsibilities : \nWelcome clients on the virtual reception console, the website or by email;\n\nAnswer incoming calls from de call center courteously and politely, note the telephone messages and determine clients' and colleague's needs in order to take the appropriate actions as requested;\n\nAct as technical support for clients and colleagues (address their needs and inform the on the services offered by the enterprise);\n\nAct as a liaison between clients and Project Managers;\n\nPlan and coordinate meetings and appointments;\n\nAssist in daily operations for enterprise effectiveness;\n\nManage and update documents;\n\nCarry out any other tasks considered pertinent by the Director of Operations or the Coordinator of Humans Ressources within the range of the post-holder's skills.\n\nPresent a professional image and excel in customer service;\n\nAbility to interact with professionalism and adopt a positive attitude at all times towards clients, colleagues and superiors;\n\nExcellent communication, teamwork and constructive problem-solving skills;\n\nOrganised, proactive, autonomous, good ability to set priorities and multitask;\n\nAbility to learn and acquire new skills rapidly and to adapt to new challenges and situations;\n\nAbility to work under pressure;\n\nExperience working remotely from home office;\n\nLanguages spoken and written: French and English (essential), Spanish or other languages (asset).\n\nLOCATION\nWork from your Home-OfficeCan work from anywhere from Canada or USA, as long as we have openings in your area.\nEDUCATION\nCollege, FinishedMinimum 5 years ExperienceTraining in Business Administration, Marketing or Communications, is preferred.\nREMUNERATION:\nBased on experienceSCHEDULE:\nFlexibles hoursPart-Time (minimum 15hours per week) or Full-Time (40hours) \nWeek-days, Evening & Week-end Shifts available\nSTART DATE:\na.s.a.p.MalOPlus™ Group Inc., provides Business Development services in the fields of Accounting, Administration and Marketing. Our goal is to help small and medium-sized businesses explore outsourcing solutions to minimize their administrative and operating costs. We also offer to home-based self-employed professionals, a network that provides contractual work. \nMalOPlus™ Group Inc., is a collective of 3 companies operating under the MalOPlus™ Brand and a few other sister companies managing other Brands owned by MalOPlus™ Group Inc. This position is for one of these subdivisions.\nOriginally posted on Himalayas","description_format":"text","description_chars":2452,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-11-06T20:28:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["seen:0","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/maloplusgroup-virtual-receptionist","json_url":"https://alion.io/job/maloplusgroup-virtual-receptionist.json","meta":{"generated_at":"2026-11-07T20:35:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32757,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1042614},"rest":"https://alion.io/mcp/rest/get_company?id=1042614"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmaloplusgroup-virtual-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmaloplusgroup-virtual-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmaloplusgroup-virtual-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/maloplusgroup-virtual-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmaloplusgroup-virtual-receptionist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3889373}},{"tool":"search_jobs","arguments":{"company":"maloplusgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3889373},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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