{"id":1358492,"url":"https://alion.io/job/maltego-senior-scaled-enablement-manager-mwd","title":"Senior Scaled Enablement Manager (m/w/d)","company":{"id":1782436,"name":"Maltego","domain":"maltego.com","url":"https://alion.io/company/maltego","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Munich, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":141000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":74},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Maltego","optional":false}],"status":"live","first_seen_at":"2026-09-10T13:04:44Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-24T17:04:26Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":44},"description":"Why we need you\nMaltego helps organisations uncover complex relationships and connections across people, organisations, infrastructure, and digital assets. Our platform is used by investigators, security professionals, law enforcement agencies, and enterprises worldwide to accelerate investigations and make better decisions with connected data.\nAs we continue to grow, we're expanding our Customer Enablement team to help more customers achieve value at scale.\nWe're looking for a Senior Scaled Enablement Manager to design and lead scalable customer enablement programmes that help customers successfully adopt and expand their use of Maltego products. This role sits at the intersection of customer enablement, programme management, customer education, and product adoption.\nYou'll create repeatable experiences that enable hundreds of customers to learn, adopt, and realise value through webinars, cohort programmes, workshops, office hours, self-service content, and usage-driven interventions.\nRather than working with a small portfolio of strategic accounts one-to-one, your focus will be on creating programmes and systems that deliver meaningful outcomes across an entire customer segment. You'll play a key role in shaping how Maltego scales customer success and adoption as we continue to grow.\nWhat to expect\nOwn the scaled enablement motion, designing live, repeatable programmes that drive product adoption, engagement, and value realisation.\nBuild and maintain a cohort and enablement roadmap aligned with customer needs, product priorities, and business objectives.\nDevelop and optimise repeatable scaled customer journeys that support onboarding, adoption, expansion, and re-engagement at scale.\nPlan and deliver webinars, workshops, cohort-based training programmes, office hours, and other one-to-many customer learning experiences.\nCreate and maintain high-quality enablement content, including training materials, guides, playbooks, videos, and knowledge base resources.\nLeverage AI and automation tools to improve programme design, content creation, customer insight generation, and operational efficiency across scaled enablement initiatives.\nAnalyse customer engagement and product adoption data, using AI-assisted insights where appropriate, to identify trends, opportunities, and targeted intervention strategies.\nMeasure and improve programme effectiveness using customer feedback, usage insights, and business performance metrics.\nPartner closely with Account Managers, Customer Enablement SMEs, Product Management, Marketing, and Operations teams to deliver a seamless customer experience.\nDefine and evolve scalable operating models, processes, and best practices that enable customer success programmes to grow efficiently with the business.\nYour profile in short\nRequired Qualifications (Must Have)\nMinimum 5 years' experience in Customer Success, Customer Enablement, Customer Education, Customer-facing Programme Management, Product Adoption, Training, or a similar customer-facing SaaS role.\nExperience designing, delivering, and improving scalable customer programmes, including webinars, cohorts, workshops, office hours, or other one-to-many formats in a SaaS or technology environment.\nStrong presentation, facilitation, written communication, and content development skills.\nDemonstrated ability to manage multiple projects and stakeholders in a fast-paced, evolving environment.\nStrong analytical skills with the ability to translate customer insights and usage data into actionable adoption strategies.\nProven ability to build trusted relationships and collaborate effectively across cross-functional teams.\nProfessional proficiency in English (written and spoken).\nPreferred Qualifications (Nice to Have)\nExperience with customer success, customer education, learning management, or community platforms.\nExperience using customer success platforms such as Planhat, Gainsight, or similar tools.\nFamiliarity with product adoption analytics, customer engagement metrics, and data-driven programme optimisation.\nExperience in cybersecurity, investigations, intelligence, OSINT, SaaS, or B2B software environments.\nExperience creating self-service learning content, structured learning paths, or customer training curricula\nWhy you will love Maltego\nMaltego is a scale-up company. We provide you the benefits and security of larger corporations coupled with the dynamic and fast-paced work environment and flat hierarchies of a start-up. We are proud to have a large global community that loves our product because it helps to solve the investigations that are most important.Here are some of the reasons why you will love Maltego: \nHelp shape a newly evolving customer enablement function \nWork with unique technology used by investigators and analysts around the world \nBuild programmes that influence customer outcomes at scale \nCollaborate with passionate and highly skilled colleagues across the business \nHave a direct impact on customer adoption, retention, and growth\n At Maltego, we are committed to supporting diversity and inclusion in our organization. We are an equal opportunity employer. We welcome applications from all individuals regardless of race, religion, color, nationality, gender, sexual orientation, age, or disability.Location\nBased in our Munich office, with a flexible hybrid working model requiring a minimum of 2 days per week in the office\nRequired documents / information\nReady to help drive the future of digital investigations? Apply now with your resume and a cover letter highlighting your experience!","description_format":"text","description_chars":5577,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Government","Intelligence"],"lifecycle":[{"event":"open","at":"2026-09-27T23:07:59Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.715,"p_room":0.55,"age_days":43,"expected_fill_days":35,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/maltego-senior-scaled-enablement-manager-mwd","json_url":"https://alion.io/job/maltego-senior-scaled-enablement-manager-mwd.json","meta":{"generated_at":"2026-10-24T20:28:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29838,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1782436},"rest":"https://alion.io/mcp/rest/get_company?id=1782436"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmaltego-senior-scaled-enablement-manager-mwd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmaltego-senior-scaled-enablement-manager-mwd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmaltego-senior-scaled-enablement-manager-mwd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/maltego-senior-scaled-enablement-manager-mwd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmaltego-senior-scaled-enablement-manager-mwd"}]}