{"id":2835157,"url":"https://alion.io/job/mamikos-it-support","title":"IT Support","company":{"id":2777477,"name":"Mamikos","domain":"mamikos.com","url":"https://alion.io/company/mamikos","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sleman, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-19T05:08:26Z","employer_posted_date":null,"last_verified_at":"2026-10-19T05:08:26Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Install, configure, and troubleshoot employee hardware/OS, while managing user access, account setup, and password resets.\n\n Assess job role requirements to establish standardized employee workstation specifications.\n\n Monitor, maintain, and resolve office network issues (Wi-Fi, LAN, Routers/Switches) and coordinate with ISPs/vendors.\n\n Handle asset tagging, logging, and routine stock inventory management of IT equipment.\n\n Manage device procurement requests, purchasing requisitions, and departmental dispatches.\n\n Oversee software licenses, audit usage, and process timely subscription renewals.\n\n Manage and process payment invoices for office internet services and software applications (budget & invoice management).\n\n Maintain technical documentation, support ticketing logs, and periodic IT operational reports.\n\nQualifications\n\n Minimum Bachelor's Degree in any major (Information Technology, Computer Science, or related field is preferred).\n\n Minimum 2 years of working experience in IT Support, System/Network Administration, or a related field.\n\n Strong knowledge of System & Network Administration (Windows/macOS, Wi-Fi, LAN, Routers/Switches).\n\n Experience in IT Procurement, stock inventory management, and asset tagging.\n\n Proficient in IT administrative tasks, invoice reconciliation, and software license tracking.\n\n Excellent networking, communication, and vendor management skills.\n\n Strong problem-solving and technical troubleshooting capabilities.","description_format":"text","description_chars":1474,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-19T05:36:15Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.843,"p_room":1,"age_days":4,"expected_fill_days":23,"reasons":["seen:4","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/mamikos-it-support","json_url":"https://alion.io/job/mamikos-it-support.json","meta":{"generated_at":"2026-10-23T08:55:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14348,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2777477},"rest":"https://alion.io/mcp/rest/get_company?id=2777477"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmamikos-it-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmamikos-it-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmamikos-it-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mamikos-it-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmamikos-it-support"}]}