{"id":2149840,"url":"https://alion.io/job/mammotion-field-application-engineer-3","title":"Field Application Engineer","company":{"id":176646,"name":"Mammotion","domain":"mammotion.com","url":"https://alion.io/company/mammotion","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Feishu","truth_index":{"grade":"A","score":95,"open_postings":55,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":136,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Düsseldorf, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-03-24T03:52:30Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-12T22:31:11Z","board_verified":true,"closed_at":null,"days_open":202,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":202},"description":"岗位职责 / Responsibilities\n- Develop feasible on-site implementation and technical solutions based on customer application scenarios and product capabilities.\n- Complete on-site condition assessments before project implementation, identifying risks related to terrain, network, power supply, communication, positioning, installation, and environment.\n- Establish and continuously optimize processes for site survey, installation, configuration, commissioning, and acceptance.\n- Guide agents/distributors in developing project implementation plans and review their on-site solutions.\n- Train agent personnel through hands-on training, demonstration projects, accompanied implementation, and on-site coaching, enabling them to independently complete site surveys, deployment, commissioning, acceptance, and basic troubleshooting.\n- Assess the implementation capability of agents' technical staff and drive agents to progressively achieve independent delivery capability.\n- Lead agents in completing on-site implementation for key or first-batch projects, and gradually hand over execution work to the agents.\n- Resolve on-site issues involving system configuration, communication, positioning, equipment operation, and application scenario adaptation.\n- When agents are unable to resolve issues, travel to customer sites to assume FAE responsibilities, completing fault diagnosis, issue recovery, and internal resource coordination.\n- Compile on-site information, logs, test results, and reproduction conditions, and escalate to Technical Support, Failure Analysis, or R&D teams.\n- Summarize implementation experience across different countries, scenarios, and agents to form replicable solutions and best practices.\n- Collect on-site requirements and product gaps, providing improvement suggestions to Product, R&D, and Quality teams.\n任职要求 / Requirements\n- Bachelor's degree or above; majors in Automation, Robotics, Electronics, Electrical Engineering, Communications, Computer Science, Mechatronics, or related fields preferred.\n- Capable of hardware-software system integration and joint debugging; able to understand the relationships among devices, Apps, cloud platforms, networks, and the on-site environment.\n- Able to conduct site surveys, solution design, installation and commissioning, fault diagnosis, and project acceptance.\n- Strong hands-on skills; able to use common tools and test equipment for installation, inspection, and basic repairs.\n- Strong on-site teaching ability; able to clearly explain implementation methods, operating standards, and decision-making logic to agents.\n- Good customer communication and on-site adaptability; able to prioritize under pressure and drive issue resolution.\n- Strong English listening, speaking, reading, and writing skills; able to conduct technical communication with overseas agents and customers.\n- Willing to accept frequent domestic and international business travel.\n- Hold a valid driver's license.","description_format":"text","description_chars":2960,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Garden & Outdoor Living","Domestic & Household Robotics"],"lifecycle":[{"event":"open","at":"2026-10-09T05:23:53Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.527,"p_room":0.44,"age_days":202,"expected_fill_days":136,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/mammotion-field-application-engineer-3","json_url":"https://alion.io/job/mammotion-field-application-engineer-3.json","meta":{"generated_at":"2026-10-12T23:48:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39106,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176646},"rest":"https://alion.io/mcp/rest/get_company?id=176646"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmammotion-field-application-engineer-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmammotion-field-application-engineer-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmammotion-field-application-engineer-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mammotion-field-application-engineer-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmammotion-field-application-engineer-3"}]}