{"id":2880406,"url":"https://alion.io/job/management-sciences-for-health-knowledge-management-and-communication-manager","title":"Knowledge Management and Communication Manager","company":{"id":1044668,"name":"Management Sciences for Health","domain":"msh.org","url":"https://alion.io/company/management-sciences-for-health","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0.333,"time_to_fill_p50_days":12,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Addis Ababa, Ethiopia"],"countries":["ET"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4991},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":false},{"name":"SharePoint","optional":false}],"status":"closed","first_seen_at":"2026-10-19T22:38:07Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-30T02:47:13Z","board_verified":false,"closed_at":"2026-10-30T02:47:13Z","days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Overall Responsibility\nThe Knowledge Management and Communications Manager provides technical leadership for knowledge management, organizational learning, strategic communications, visibility, and stakeholder engagement across the America First Global Health Strategy (AFGHS-MSH) Project and the Supply Chain Strengthening (SCS) Project. The position leads the development and implementation of systems, processes, and approaches that capture, synthesize, disseminate, and leverage program knowledge, evidence, innovations, lessons learned, and success stories to strengthen organizational learning, adaptive management, project visibility, and evidence-informed decision-making. Working closely with MELI teams, technical staff, government counterparts, implementing partners, and donors, the Manager oversees knowledge management and communications systems and promotes effective knowledge sharing, learning dissemination, stakeholder engagement, and application of evidence and learning to support performance improvement, sustainability, transition, institutionalization, and government ownership across the TB and Supply Chain portfolios. The position also advances Collaborating, Learning, and Adapting (CLA) approaches and innovative knowledge-sharing practices that enhance organizational learning, evidence utilization, stakeholder engagement, and program effectiveness.\nSpecific Responsibilities\nLead the development and implementation of communications, visibility, stakeholder engagement, and dissemination strategies for the AFGHS-MSH and SCS projects.\nEstablish and maintain communications standards, editorial processes, quality assurance mechanisms, and dissemination protocols.\nDevelop and maintain project communication style guides, reporting protocols, editorial standards, templates, and content development guidance to ensure high-quality, consistent, and audience-appropriate communication and knowledge products across the AFGHS-MSH and SCS projects.\nManage compliance with donor branding, marking, communications, and visibility requirements across AFGHS-MSH and SCS communication and knowledge management activities.\nLead communication campaigns, public engagement initiatives, strategic messaging, and dissemination activities that promote project achievements, innovations, lessons learned, and impact.\nOversee development, quality assurance, dissemination, and promotion of communication and knowledge products, including success stories, case studies, newsletters, briefs, presentations, webinars, videos, and visibility materials.\nProvide technical guidance and quality assurance for project narratives, intervention descriptions, success stories, technical briefs, reports, presentations, publications, and communication products to ensure consistency, accuracy, and effective storytelling. Advise project leadership on communication opportunities, risks, stakeholder engagement, and visibility priorities, and support staff engagement in conferences, media events, presentations, and external communications.\nOversee communication planning, editorial review, and quality assurance for major project publications, annual reports, learning products, visibility materials, and external dissemination products.\nLead the development and implementation of knowledge management, organizational learning, and knowledge-sharing strategies for the AFGHS-MSH and SCS projects.\nEstablish and maintain systems, processes, and repositories to capture, organize, disseminate, and institutionalize knowledge, innovations, lessons learned, and promising practices.\nEstablish learning priorities, facilitate periodic review of Learning Agenda progress, and ensure systematic documentation, tracking, and application of learning actions across the AFGHS-MSH and SCS projects.\nFacilitate synthesis, dissemination, and utilization of evaluations, assessments, operational research findings, lessons learned, and project achievements to support adaptive management, performance improvement, and evidence-informed decision-making.\nPromote systematic capture and dissemination of implementation experience, contextual evidence, innovations, and lessons learned that inform adaptive management, transition planning, and institutional strengthening.\nFacilitate cross-project, cross-track, and cross-country learning and knowledge exchange to promote replication and scale-up of successful practices and innovations.\nPromote a culture of collaboration, continuous learning, knowledge sharing, and evidence-informed decision-making across the project.\nOversee effective utilization of knowledge repositories, SharePoint, DREAM@MSH, Open Project, communication channels, collaboration platforms, and digital learning systems supporting the AFGHS-MSH and SCS projects.\nCollaborate with the Digital Systems and Analytics Team to improve accessibility, dissemination, utilization, and visibility of knowledge assets, learning resources, and communication products.\nProvide oversight and guidance on the use of digital knowledge platforms and\nartificial intelligence-enabled tools to improve content development, knowledge organization, evidence synthesis, communication efficiency, and organizational learning.\nAdvance innovative digital knowledge-sharing and communication approaches that improve stakeholder engagement, organizational learning, visibility, and information exchange\nDesign and deliver capacity-building initiatives in knowledge management, organizational learning, strategic communications, evidence dissemination, storytelling, and visibility among project staff, government counterparts, and implementing partners.\nProvide technical assistance, mentoring, coaching, learning events, and communication workshops to strengthen institutional capacity and promote sustainability and government ownership.\nEngage government counterparts, donors, implementing partners, technical working groups, and professional networks to promote learning, collaboration, stakeholder engagement, and knowledge exchange.\nRepresent the AFGHS-MSH and SCS projects on knowledge management, organizational learning, communications, visibility, and stakeholder engagement matters as delegated by project leadership.\nThe incumbent may perform other related duties assigned by the Supervisor or project leadership in support of project objectives.\nQUALIFICATIONS\nA) EDUCATION/TRAINING:\nMaster's degree in Knowledge Management, Communications, Journalism, Development Communication, Organizational Learning, Information Science, Public Health, International Development, or a related field.\nB) REQUIRED MINIMUM EXPERIENCE\nMinimum 7 years’ of related experience in designing and implementing communications, knowledge management, learning, visibility, and stakeholder engagement strategies.\nExperience producing high-quality communication and knowledge products, including technical briefs, success stories, case studies, newsletters, reports, presentations, and digital content.\nExperience of editing quarterly and annual reports to the donor.\nExperience supporting learning agendas, knowledge-sharing systems, organizational learning, adaptive management, or CLA approaches.\nCollaborate with local media and Prepare news and a comprehensive documentary showcasing major project achievements and success stories in local media and local languages\nWork with project teams to coordinate regular knowledge management sessions.\nContinue collaborating with project staff to ensure consistent use of the MSH/project logo and branding\nOrient and train all MSH staff on Communication strategies and products\nExperience working with government institutions, donor-funded programs, and international development partners.\nExperience supporting public health, TB, supply chain, health systems strengthening, or related development programs is preferred.\nExcellent writing, editing, presentation, facilitation, and stakeholder engagement skills.\nWritten and spoken fluency in English required; proficiency in Amharic required.\nC) KNOWLEDGE & SKILLS\nStrong knowledge of knowledge management, organizational learning, strategic communications, visibility, and stakeholder engagement.\nExcellent technical writing, editing, storytelling, and content development skills.\nKnowledge of learning systems, knowledge-sharing approaches, adult learning principles, and CLA methodologies.\nStrong understanding of donor branding, marking, visibility, and communication requirements.\nFamiliarity with SharePoint, knowledge repositories, digital collaboration platforms, social media, and content management systems.\nProficiency in publication design, visual communications, and digital content development using Adobe Creative Suite, Canva, or similar tools.\nFamiliarity with AI-enabled knowledge management, content development, and digital learning tools.\nAbility to translate complex technical information into clear and audience-appropriate communication and learning products.\nStrong facilitation, mentoring, partnership-building, and stakeholder engagement skills.\nMSH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. MSH complies with Section 503 of the Rehabilitation Act, Section 4212 of the Vietnam Era Readjustment Assistance Act, as amended, and all related applicable regulations.\nKnow Your Rights - Workplace Discrimination is Illegal (English)\nKnow Your Rights - Workplace Discrimination is Illegal (Spanish)","description_format":"text","description_chars":9666,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"Amharic","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Public Health & Prevention"],"lifecycle":[{"event":"open","at":"2026-10-19T22:38:07Z"},{"event":"close","at":"2026-10-30T02:47:13Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/management-sciences-for-health-knowledge-management-and-communication-manager","json_url":"https://alion.io/job/management-sciences-for-health-knowledge-management-and-communication-manager.json","meta":{"generated_at":"2026-11-01T14:57:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22896,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1044668},"rest":"https://alion.io/mcp/rest/get_company?id=1044668"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanagement-sciences-for-health-knowledge-management-and-communication-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanagement-sciences-for-health-knowledge-management-and-communication-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanagement-sciences-for-health-knowledge-management-and-communication-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/management-sciences-for-health-knowledge-management-and-communication-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanagement-sciences-for-health-knowledge-management-and-communication-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2880406}},{"tool":"search_jobs","arguments":{"company":"msh.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2880406},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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