{"id":2253542,"url":"https://alion.io/job/manatal-3rd-line-msp-engineer","title":"3rd Line MSP Engineer","company":{"id":1761415,"name":"Manatal","domain":"careers-page.com","url":"https://alion.io/company/careers-page","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":55000,"currency":"GBP","period":"year","gross":null,"usd_annual":72792},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Hyper-V","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-11T03:19:51Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-12T00:11:18Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"3rd Line MSP Engineer | UK\nLocation: UK-wide (hybrid / remote options available)\nSalary: £40,000 £55,000 DOE + on-call & benefits\nJob Type: Permanent, Full-Time\nAbout the Role\nWe are partnering with a growing Managed Service Provider (MSP) that delivers comprehensive IT support and project services across multiple sectors. They are seeking an experienced 3rd Line Engineer to handle complex escalations, lead infrastructure projects, and mentor junior engineers.\nYou'll join a dynamic technical team, working with a wide range of technologies and customers, ensuring systems run smoothly and securely.\nKey Responsibilities\nProvide 3rd line support for complex technical incidents and escalations\n\nDesign, implement and migrate infrastructure solutions (on-prem & cloud)\n\nMaintain and troubleshoot Microsoft environments (AD, Group Policy, Exchange, M365, Azure)\n\nManage backup, disaster recovery, and network solutions (firewalls, switches, VPNs)\n\nSupport project rollouts such as cloud migrations, Intune deployments, or security improvements\n\nDocument technical solutions and provide guidance to 1st/2nd line teams\n\nAbout You\nProven 3rd line / senior infrastructure support experience, ideally within an MSP\n\nStrong knowledge of Windows Server, Hyper-V or VMware, O365, Azure, Intune & networking fundamentals\n\nExcellent problem-solving skills and customer-focused approach\n\nComfortable managing multiple priorities in a fast-paced environment\n\nRelevant certifications (e.g. MS-100, AZ-104, CCNA) are a plus\n\nBenefits\nCompetitive salary plus on-call or overtime\n\nOngoing training and certification support\n\nExposure to diverse technologies and customer environments\n\nFlexible / hybrid working options\n\nCompany pension, equipment provided, and team events","description_format":"text","description_chars":1758,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Recruiting Software & ATS"],"lifecycle":[{"event":"open","at":"2026-10-11T03:19:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":70,"reasons":["conf:2","win:early"],"computed_at":"2026-10-12T02:51:21Z"},"pay":{"stated_usd_annual":72792,"is_top_pay":false},"html_url":"https://alion.io/job/manatal-3rd-line-msp-engineer","json_url":"https://alion.io/job/manatal-3rd-line-msp-engineer.json","meta":{"generated_at":"2026-10-12T02:51:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4285,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1761415},"rest":"https://alion.io/mcp/rest/get_company?id=1761415"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanatal-3rd-line-msp-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanatal-3rd-line-msp-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanatal-3rd-line-msp-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manatal-3rd-line-msp-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanatal-3rd-line-msp-engineer"}]}