{"id":2253491,"url":"https://alion.io/job/manatal-lead-site-reliability-engineer-sre","title":"Lead Site Reliability Engineer (SRE)","company":{"id":1761415,"name":"Manatal","domain":"careers-page.com","url":"https://alion.io/company/careers-page","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_city","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":["TH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":53000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":909},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EKS","optional":false},{"name":"AWS","optional":false},{"name":"Datadog","optional":false},{"name":"Dynatrace","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"New Relic","optional":false},{"name":"OpenSearch","optional":false},{"name":"Prometheus","optional":false},{"name":"Sentry","optional":false},{"name":"ArgoCD","optional":true},{"name":"Celery","optional":true},{"name":"CI/CD","optional":true},{"name":"Django","optional":true},{"name":"ElasticSearch","optional":true},{"name":"FastAPI","optional":true},{"name":"GitHub Actions","optional":true},{"name":"GitOps","optional":true},{"name":"JavaScript","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Python","optional":true},{"name":"RabbitMQ","optional":true},{"name":"React.js","optional":true},{"name":"Redis","optional":true},{"name":"SQL","optional":true},{"name":"Terraform","optional":true},{"name":"TypeScript","optional":true},{"name":"Vue.js","optional":true}],"status":"live","first_seen_at":"2026-10-11T02:33:04Z","employer_posted_date":null,"last_verified_at":"2026-10-11T02:33:04Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Description: Lead all production incidents: triage, coordinate response across engineering teams, communicate status to stakeholders, and drive resolution.\n\nOwn the incident management process end-to-end: detection, escalation, communication, resolution, and post-mortem.\n\nWrite and maintain incident runbooks to enable faster response and reduce dependency on individual knowledge.\n\nConduct blameless post-mortems after every significant incident. Track follow-up actions and ensure they are completed.\n\nOn-Call Operations.\n\nOwn and lead the on-call rotation: define schedules, escalation policies, and response expectations.\n\nContinuously improve on-call quality by reducing alert noise, eliminating false positives, and ensuring alerts are actionable.\n\nAnalyze on-call patterns to identify recurring issues and drive permanent fixes with engineering teams.\n\nObservability & Monitoring.\n\nOwn the observability stack: Datadog (infrastructure monitoring, APM, logging) and Sentry (error monitoring).\n\nBuild and maintain dashboards, alerts, and SLOs that provide meaningful visibility into platform health.\n\nEnsure application performance monitoring covers critical user flows and API endpoints.\n\nIdentify gaps in observability coverage and systematically close them.\n\nSecurity Incident Response.\n\nLead the response to security incidents (data breaches, unauthorized access, credential compromise) in coordination with the Head of Security & Compliance.\n\nEnsure security-related alerts are properly configured in the monitoring stack and escalation paths are clear.\n\nParticipate in penetration test remediation validation and post-incident security reviews.\n\nReliability & Process Improvement.\n\nDrive reliability improvements across the platform by identifying systemic weaknesses (single points of failure, missing redundancy, inadequate failover).\n\nCollaborate with engineering squads to improve deployment practices, rollback procedures, and change management.\n\nEstablish and track SLOs/SLIs for critical services and report on reliability trends.\n\n5+ years of experience in Site Reliability Engineering, DevOps, or Production Engineering at a technology company.\n\nProven experience leading production incidents end-to-end: from initial triage through cross-functional coordination to resolution and post-mortem. This is the core of the role.\n\nDeep, hands-on proficiency with Datadog or similar observability platforms (e.g., Dynatrace, New Relic, Grafana, Prometheus), including infrastructure monitoring, APM, log management, dashboard creation, and alert configuration. You will own our observability platform using Datadog.\n\nStrong working knowledge of Kubernetes in production, specifically AWS EKS. You must be able to troubleshoot pod failures, resource constraints, networking issues, and deployment problems independently.\n\nSolid experience operating AWS managed services in production environments, including RDS, Amazon MQ, and OpenSearch. You should be comfortable diagnosing performance issues, understanding failover behavior, and tuning configurations.\n\nExperience with Sentry or equivalent error monitoring platforms for application-level issue detection and triage.\n\nProven ability to design and manage on-call rotations, define escalation policies, and build alerting strategies that minimize noise while catching real issues.\n\nExperience defining and tracking SLOs/SLIs to drive reliability decisions and prioritize engineering effort.\n\nExcellent communication skills in English, both written and verbal. This role requires clear, composed communication during high-pressure incidents as well as thorough post-mortem documentation.\n\nWillingness to be on-call outside of standard working hours. This is a startup environment where the CTO and Director of Engineering are themselves on-call. This role is expected to lead that effort and share the same commitment to platform availability.\n\nNice to have.\n\nExperience establishing an SRE function from scratch at a growing company.\n\nProficiency in Python, ideally with exposure to Django or FastAPI web application stacks.\n\nExperience with security incident response processes.\n\nBackground in B2B SaaS or platform companies.\n\nExperience with CI/CD pipelines and deployment automation (ArgoCD or similar).\n\nWorking with Manatal.\n\nThis role is based at our Bangkok office in the heart of the city center.\n\nAs a team of diverse cultures and nationalities, English language proficiency is required.\n\nWe enjoy collaborating in person, and the team is working on-site.\n\nWhy you'll enjoy working with Manatal.\n\nWell-funded start-up backed by Surge & Sequoia.\n\nBe part of one of the fastest-growing B2B SaaS start-ups in the region.\n\nYou will be collaborating with talented individuals in the industry.\n\nJoin a lively and highly international team.\n\nIndulge in a challenging and innovative working culture.\n\nAttractive medical healthcare plan.\n\nPersonal development allowance.\n\n2 weeks of work from anywhere per year.\n\nRegular fun team-building activities.\n\nIntroduction interview with the HR team.\n\nIntroduction interview with CTO and/or Director of Engineering.\n\nTechnical Interview with technical assessment.\n\nCultural fit interview with top management team.\n\nInfrastructure: Amazon Web Services; Kubernetes; GitOps (ArgoCD), GitHub Actions, Terraform, among others.\n\nLanguage: Python (Django, FastAPI);.\n\nDatabases: PostgreSQL, MongoDB, Open/ElasticSearch, and Redis, among others;.\n\nOther: Celery, RabbitMQ, among others.\n\nFrontend: Typescript (Vue, React).\n\nGet to know more about us and our product: www.manatal.com.\n\nWatch Manatal's product demo: https://manatal.wistia.com/medias/vobnq7lvm1.\n\nInterested candidates can apply via this link: https://manatal.careers-page.com/jobs/62a43d99-771e-4a3d-bcfb-f0c5de1bce0e.\n\nManatal Hiring.\n\nAt Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.\n\nWe are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.\nJob skills required: Recruitment, English, Production Engineering, DevOps, Kubernetes\nJob skills preferred: Web Services, Automation, TypeScript, Postgre SQL, ElasticSearch","description_format":"text","description_chars":6538,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Thailand","iso":"TH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Recruiting Software & ATS"],"lifecycle":[{"event":"open","at":"2026-10-11T03:18:15Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.945,"age_days":4,"expected_fill_days":7,"reasons":["seen:4","velocity","win:mid"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/manatal-lead-site-reliability-engineer-sre","json_url":"https://alion.io/job/manatal-lead-site-reliability-engineer-sre.json","meta":{"generated_at":"2026-10-15T22:03:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33529,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1761415},"rest":"https://alion.io/mcp/rest/get_company?id=1761415"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanatal-lead-site-reliability-engineer-sre"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanatal-lead-site-reliability-engineer-sre"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanatal-lead-site-reliability-engineer-sre"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manatal-lead-site-reliability-engineer-sre\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanatal-lead-site-reliability-engineer-sre"}]}