Host & Hostess

Mandarin Oriental • Hotels & Resorts • Luxury Travel • 5 days ago

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Salary

≈ $20k – $34k per year (Estimated)

Location

In office (Istanbul)

Employment

Full-Time

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 13, 2026. Mandarin Oriental scores C on the Alion truth index.

Overview

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Mandarin Oriental

Mandarin Oriental is a luxury hospitality group that owns and operates hotels, resorts and branded residences, with its corporate office in Quarry Bay, Hong Kong. Part of the Jardine Matheson group, it runs properties across Asia-Pacific, Europe, the Americas and the Middle East, from Bangkok, Tokyo and Singapore to London, Paris, Lake Como, New York and Doha, with hotels in development in Manila, Suzhou, Hangzhou and Cortina. It hires chefs and kitchen staff, food and beverage teams, front office and guest services agents, spa staff, engineering technicians, and finance, sales and housekeeping managers.

mandarinoriental.com • HQ: Hong Kong • Spa & Massage • Luxury Travel • Hotels & Resorts • 1001-5000 employees

Tech stack of Mandarin Oriental

About the job

Based at the Mandarin Oriental Bosphorus, within the F&B Department in Istanbul, the Host & Hostess is responsible for handling special requests and maintaining a clean and organized workstation. The incumbent will provide service that goes beyond the guests’ expectations by anticipating their needs and performing service based on standards set forth by management.

As "Host & Hostess", you will be responsible for the following duties:

To demonstrate pride in the workplace and a high level of commitment.
Support company's philosophy and company culture using Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.
To demonstrates security conscious behaviors in respect of guests, colleagues and hotel property / welfare and reports suspicious circumstances to the Manager
To provide excellent service at all time to all of our guests
To ensure that reservations are handled in a friendly and professional manner
To assist guests courteously and efficiently
To set up tables as per the standard
To collect and update Guests’ database

As "Host & Hostess", we expect from you:

To assist in training
To organize the menus for each service and ensure they are cleaned and in good condition, check menus stock level
To present menus and wine lists and also assist in service during meal period.
To collect daily newspaper and set up accordingly
To make administrative duties including daily report, competition check, ordering of office supplies
To communicate with Kitchen for any guests’ special request and dietary requirements
To wish each and every guest a warm farewell and thank them for coming
To fully inform and aware about all information connecting to Food and Beverage venues and Mandarin Oriental Bodrum generally
To have role of good Brand ambassador.