{"id":2947064,"url":"https://alion.io/job/mandarin-oriental-hotel-manager-4","title":"Hotel Manager","company":{"id":1760223,"name":"Mandarin Oriental","domain":"mandarinoriental.com","url":"https://alion.io/company/mandarinoriental-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":84,"open_postings":233,"ghost_share":0,"stale_share":0.425,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":16500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":60},"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-20T16:13:02Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-29T05:46:49Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Mandarin Oriental Pudong, Shanghai is looking for a Hotel Manager to join our team.\nAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.\nMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.\nMandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.\nAbout the job\nBased at the Mandarin Oriental Pudong, Shanghai within the Executive Office Department. The Hotel Manager reports to the General Manager.\nThis position deputizes for the General Manager and will be responsible for operating profitably a dynamic and efficient hotel operation through direct supervision of the day to day functioning of the hotel, technical guidance and direction of personnel and control of the resources at hand in order to obtain the budgeted goals as a minimum standard.\nAs Hotel Manager, we expect from you:\nExcellent communication skills\nExcellent analytical skills\nExcellent leadership skills\nExcellent planning, organizing, time management skills\nAt least 12 years hotel operational experience\nMinimum 5 years at Executive Committee level\nStrong operation background \nIn depth knowledge of Housekeeping, Front Office and Laundry operations\nKnowledge of Revenue management, PMS and reservations Experience dealing with all levels including owners, corporate officers, support staff and all hotel employees.\nExcellent overall communication skills\nAble to multi-task\nThe ability to work well in a team environment\nGood knowledge of MS office software and hotel PMS\nMust possess a good written and verbal command of the English language\nKnowledge on contract skill experiences\nKnowledge efficiency on complains handling situation\nTrain the trainer\nOur commitment to you\nLearning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.\nMOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.\nHealth & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.\nDelicious work buffet meals & various team building activities.\nSupport the internal talent transfer plan of the group worldwide.\nCompetitive salary and benefits package\nWe’re Fans. Are you?","description_format":"text","description_chars":3312,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Luxury Travel","Spa & Massage"],"lifecycle":[{"event":"open","at":"2026-10-20T18:57:36Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":8,"expected_fill_days":62,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/mandarin-oriental-hotel-manager-4","json_url":"https://alion.io/job/mandarin-oriental-hotel-manager-4.json","meta":{"generated_at":"2026-10-29T06:21:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9671,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1760223},"rest":"https://alion.io/mcp/rest/get_company?id=1760223"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmandarin-oriental-hotel-manager-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmandarin-oriental-hotel-manager-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmandarin-oriental-hotel-manager-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mandarin-oriental-hotel-manager-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmandarin-oriental-hotel-manager-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2947064}},{"tool":"search_jobs","arguments":{"company":"mandarinoriental.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2947064},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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