{"id":3191897,"url":"https://alion.io/job/mandarin-oriental-housekeeping-coordinator","title":"Housekeeping Coordinator","company":{"id":1760223,"name":"Mandarin Oriental","domain":"mandarinoriental.com","url":"https://alion.io/company/mandarinoriental-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":84,"open_postings":233,"ghost_share":0,"stale_share":0.425,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Blanes, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":40000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5657},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T14:23:02Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-30T03:53:14Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Mandarin Oriental Punta Negra, Mallorca is looking for a Housekeeping Coordinator to join our Housekeeping Team.\nAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.\nMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.\nSet against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.\nAbout the job\nBased at Mandarin Oriental Punta Negra, Mallorca, as the Housekeeping Coordinator, you will be responsible for coordinating daily housekeeping operations, ensuring room readiness, maintaining effective interdepartmental communication, and upholding the highest standards of cleanliness and service. \n\nAs Housekeeping Coordinator, you will be responsible for the following duties:\nRoom Status & Availability: Update HMS/Alice, monitor room readiness, and track OOO/OOS rooms. \nVIP & Guest Requests: Coordinate VIP rooms, arrivals, departures, special requests, and guest incidents. \nInterdepartmental Coordination: Liaise with Front Office, Engineering, Laundry, Valet, Guest Relations, Butler Service, and Security. \nAdministrative Support & Reporting: Prepare daily operational reports, manage correspondence, and maintain departmental documentation. \nLost & Found & Supplies: Oversee Lost & Found procedures and housekeeping supply control. \nOperational Follow-up: Monitor maintenance issues, room release times, and incident resolution. \nStandards & Compliance: Ensure adherence to hotel procedures, internal audits, and Forbes Five-Star standards. \nAs Housekeeping Coordinator, we expect from you:\nExperience and education\nMinimum 1-2 years of experience in Housekeeping within a luxury hotel or high-end hospitality environment, preferably in a coordination or administrative role. \nTechnical Skills\nEffective communication skills in English and Spanish; additional languages are a plus. \nProficiency in hotel management systems, preferably HMS and Alice. \nStrong organizational, administrative, and multitasking skills. \nAbility to coordinate room status, VIP arrangements, guest requests, and interdepartmental communication. \nKnowledge of luxury housekeeping standards and guest service expectations. \nFlexibility to work shifts, including evenings, weekends, and holidays. \nWell-groomed appearance and adherence to the hotel's grooming standards. \nAn independent, proactive, and detail-oriented approach. \nOur commitment to you\nLearning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. \nMOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. \nHealth & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. \nWe’re Fans. Are you?","description_format":"text","description_chars":3992,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Luxury Travel","Spa & Massage"],"lifecycle":[{"event":"open","at":"2026-10-24T02:12:10Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":62,"reasons":["conf:0","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/mandarin-oriental-housekeeping-coordinator","json_url":"https://alion.io/job/mandarin-oriental-housekeeping-coordinator.json","meta":{"generated_at":"2026-10-30T04:05:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5520,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1760223},"rest":"https://alion.io/mcp/rest/get_company?id=1760223"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmandarin-oriental-housekeeping-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmandarin-oriental-housekeeping-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmandarin-oriental-housekeeping-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mandarin-oriental-housekeeping-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmandarin-oriental-housekeeping-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3191897}},{"tool":"search_jobs","arguments":{"company":"mandarinoriental.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3191897},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}