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He/ she is expected to deliver a high-quality experience to our guests and motivate our colleagues to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.\nAttend to guest requests and complaints, efficiently and courteously\nEnsure that the standards of Food and Beverage service are maintained\nMonitor and supervise small VIP functions not handled by the Banquet Department\nEnsure that the orders are delivered at the proper temperature\nEnsure that all colleagues are familiar with the contents of all menus, and the composition of each item\nEnsure the all tables are set up correctly and in a timely manner\nProvide feedback on customer complaints\nEnsure that all orders are carried out correctly\nGive special attention to all VIP guests\nDevelop a good relationship with clients\nTo check reservation at the beginning of each service and ensure station is set up completely and on time according to the reservation\nTo always practice LQE and MO Pillars daily in the operations\nAttend all training sessions and courses, briefings and meetings as required\nLook continuously for ways to improve the quality service and surpass the standards\nMake a significant and continuous effort to increase your professional knowledge in order to achieve the goals and objectives of the hotel and department\nActively support the hotel’s team culture, and help to achieve the hotel’s vision, goals and values\nShow a positive, energetic and caring attitude at all times towards guests and fellow employees","description_format":"text","description_chars":1698,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Luxury Travel","Spa & Massage"],"lifecycle":[{"event":"open","at":"2026-10-16T14:59:08Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.193,"p_room":0.28,"age_days":84,"expected_fill_days":35,"reasons":["conf:0","stale_co","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/mandarin-oriental-restaurant-supervisor","json_url":"https://alion.io/job/mandarin-oriental-restaurant-supervisor.json","meta":{"generated_at":"2026-10-21T01:42:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2478,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1760223},"rest":"https://alion.io/mcp/rest/get_company?id=1760223"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmandarin-oriental-restaurant-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmandarin-oriental-restaurant-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmandarin-oriental-restaurant-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mandarin-oriental-restaurant-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmandarin-oriental-restaurant-supervisor"}]}