{"id":2801987,"url":"https://alion.io/job/mandarin-oriental-sales-manager-mwd","title":"Sales Manager (m/w/d)","company":{"id":1760223,"name":"Mandarin Oriental","domain":"mandarinoriental.com","url":"https://alion.io/company/mandarinoriental-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":82,"open_postings":266,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lucerne, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":179000,"period":"year","method":"role_country_seniority_unknown","sample_n":43},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T08:35:13Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-20T18:57:36Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Mandarin Oriental Palace Luzern is looking for a Sales Manager to join our Sales & Marketing team.\nAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.\nMandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.\nMandarin Oriental Palace, Luzern is an iconic Belle Époque landmark, offering a premier luxury experience. The hotel comprises 136 rooms and suites, four restaurants, one bar together with a variety of meeting facilities, a Spa and a fitness room.\nAbout the job\nBased at the Mandarin Oriental Palace, Luzern, within the Sales & Marketing department, the Sales Manager is responsible for all sales related tasks such as evaluating sales forecasts, working closely with business leaders and attending trade fairs and road shows . The Sales Manager reports to the Director of Sales.\nAs Sales Manager, you will be responsible for the following duties:\nCreating and evaluating monthly reports and sales forecasts to identify current/potential market and sales trends\nCoordinating activities to increase sales and market share and monitoring performance to ensure sales are on or above plan\nWorking closely and interacting with business leaders, officials and representatives of local clubs and associations to ensure a consistently high presence of the hotel.\nDeveloping and maintaining good business relationships with important customers and external contacts, ensuring permanent market and competition monitoring\nMarketing effective sustainable aspects of the hotel and using the relevant information when acquiring new customers\nRepresenting the hotel at trade fairs, road shows and internal events\nPlanning with the approval of the Director of Marketing and Commercial Strategy and carrying this out autonomously or with the Regional Sales Office\nPromoting notoriety and reputation of our hotel and our brand\n\nAs Sales Manager, we expect from you:\nSeveral years of professional experience in the sales department of a hotel\nVery good network at regional, national or international level\nExpressiveness, open-mindedness and team spirit\nExcellent communication skills, verbal and written\nHigh quality awareness and a sense for trends\nGood computer knowledge\nExcellent manners towards guets, clients, colleagues and superiors; always taking into account intercultural aspects\nWell-groomed appearance, as well as a positive charisma\nResilience and flexibility - your position will include business trips\nCar driving license\nVery good knowledge of German and English. Additional foreign language skills are an advantage\nOur commitment to you:\n\nLearning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.\nMOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.\nHeath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.\nSwiss Deluxe Hotels. As a member of the Swiss Deluxe Hotels you and your loved ones get to enjoy stays at many prestigious properties all across Switzerland. From vibrant city hotels to grand hotels deeply rooted in their surroundings, the perfect get-away is only a reservation away. \nAnd much more!\nWe’re Fans. Are you?\n***\nMandarin Oriental Palace, Luzern sucht einen/eine Sales Manager, um unser Sales Team zu verstärken.\nSind Sie ein:e Meister:in Ihres Fachs? Arbeiten Sie gerne in einem Team, das gemeinsam Erfolge feiert, dabei Integrität und Respekt zeigt und verantwortungsvoll handelt? Leben Sie eine Wachstumsmentalität? Wir laden Sie ein, ein Fan des Außergewöhnlichen zu werden.\nMandarin Oriental ist der preisgekrönte Eigentümer und Betreiber einiger der luxuriösesten Hotels, Resorts und Residenzen an erstklassigen Destinationen weltweit und verfügt über eine starke Entwicklungspipeline. Die Gruppe ist zunehmend dafür bekannt, einige der begehrtesten Immobilien der Welt zu schaffen, und bietet legendären Service, der von asiatischem Erbe inspiriert ist, während sie gleichzeitig modernste Luxus-Erlebnisse repräsentiert.\nDas Mandarin Oriental Palace, Luzern ist ein ikonisches Belle-Époque-Wahrzeichen und bietet ein luxuriöses Erlebnis der Spitzenklasse. Es umfasst 136 Zimmer und Suiten, drei Restaurants, eine Bar sowie verschiedene Tagungseinrichtungen, ein Spa und einen Fitnessraum.\n\nAls Sales Manager:in sind Sie für die folgenden Aufgaben verantwortlich:\nErstellung und Bewertung monatlicher Berichte und Umsatzprognosen zur Ermittlung aktueller/potenzieller Markt- und Verkaufstrends\nErhöhung von Umsatz und Marktanteil und Überwachung der Performance, um sicherzustellen, dass ein plan- oder überplanmässiger Umsatz erreicht wird\nEnge Zusammenarbeit und Interaktion mit führenden Geschäftsleuten, Amtsträgern und Vertretern kommunaler Vereine und Verbände, um eine konstant hohe Präsenz des Hotels sicherzustellen.\nPflegen guter Geschäftsbeziehungen zu wichtigen Kunden und externen Kontaktpersonen und Sicherstellung permanenter Markt- und Konkurrenzbeobachtung\nRepräsentation des Hotels bei Fachmessen, Roadshows und internen Veranstaltungen \nPlanung in Absprache mit dem Director of Marketing and Commercial Strategy und mit dem Regional Sales Office\nFörderung der Bekanntheit und des Rufes unseres Hotels und unserer Marke\n\nAls Sales Manager:in erwarten wir von Ihnen:\nMehrjährige Berufserfahrung in der Sales Abteilung der Luxus Hotellerie\nSehr gutes Netzwerk auf regionaler, nationaler oder internationaler Ebene\nAusdrucksfähigkeit, Aufgeschlossenheit sowie Teamfähigkeit \nHervorragende kommunikative Fähigkeiten, schriftliche als auch mündliche\nHohes Qualitätsbewusstsein und ein Gespür für Trends \nGute EDV-Kenntnisse\nExzellente Umgangsformen gegenüber Gästen, Kunden, Kollegen und Vorgesetzten; stets unter Berücksichtigung interkultureller Aspekte \nGepflegtes Äusseres, sowie eine positive Ausstrahlung\nFlexibilität und Belastbarkeit- zu Ihrer Position gehören Geschäftsreisen \nSehr gute Deutsch- und Englischkenntnisse. Weitere Fremdsprachenkenntnisse sind von Vorteil\nUnser Engagement für Sie:\nLernen und Entwicklung. Ihr Erfolg ist unser Erfolg. Wir entwickeln einzigartige Lern- und Entwicklungsprogramme für die verschiedenen Phasen Ihrer Karriere, damit Sie sich kontinuierlich weiterentwickeln können. \nMOstay. Wenn man so hart arbeitet wie unsere Kollegen, ist es wichtig, sich eine Auszeit zu gönnen. Als Mitglied der #MOfamily können Sie bei uns wohnen, wo immer Sie auf der Welt sind. Das MOstay-Programm bietet kostenlose Übernachtungen und zusätzlich attraktive Zimmerpreise für Sie und Ihre Liebsten.\nGesundheit & Wellness für Kollegen. Die richtige Work-Life-Balance zu finden ist wichtig. Ihr Wohlbefinden ist uns wichtig. Wir bieten allen unseren Kollegen weltweit eine Reihe von Gesundheitsleistungen und Wellness-Programmen an.\nSwiss Deluxe Hotels. Als Mitglied der Swiss Deluxe Hotels kommen Sie und Ihre Lieben in den Genuss von Aufenthalten in vielen renommierten Häusern in der ganzen Schweiz. Von aufregenden Stadthotels bis hin zu Grand Hotels, die tief in ihrer Umgebung verwurzelt sind - der perfekte Urlaub ist nur eine Reservierung entfernt. \nUnd vieles mehr!\nWir sind Fans. Sind Sie es auch?","description_format":"text","description_chars":8002,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Luxury Travel","Spa & Massage"],"lifecycle":[{"event":"open","at":"2026-10-18T03:04:00Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.544,"p_room":1,"age_days":11,"expected_fill_days":35,"reasons":["conf:0","stale_co","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/mandarin-oriental-sales-manager-mwd","json_url":"https://alion.io/job/mandarin-oriental-sales-manager-mwd.json","meta":{"generated_at":"2026-10-20T22:03:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25795,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1760223},"rest":"https://alion.io/mcp/rest/get_company?id=1760223"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmandarin-oriental-sales-manager-mwd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmandarin-oriental-sales-manager-mwd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmandarin-oriental-sales-manager-mwd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mandarin-oriental-sales-manager-mwd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmandarin-oriental-sales-manager-mwd"}]}