{"id":2669303,"url":"https://alion.io/job/mandarin-oriental-security-supervisorassistant-guest-services-manager-security","title":"Security Supervisor/Assistant Guest Services Manager (Security)","company":{"id":1760223,"name":"Mandarin Oriental","domain":"mandarinoriental.com","url":"https://alion.io/company/mandarinoriental-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"C","score":59,"open_postings":271,"ghost_share":0.686,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":65000,"period":"year","method":"role_country_seniority_unknown","sample_n":1094},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-29T04:08:25Z","employer_posted_date":"2026-06-29","last_verified_at":"2026-10-17T19:46:08Z","board_verified":true,"closed_at":null,"days_open":110,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":110},"description":"Security Supervisor/Assistant Guest Services Manager (Security)\nMandarin Oriental, Singapore is looking for a Security Supervisor/Assistant Guest Services Manager to join our Security team.\nAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.\nMandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.\nMandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.\nAbout the job\nBased at Mandarin Oriental, Singapore within the Security Department in Singapore, the Security Supervisor/Assistant Guest Services Manager (Security) is responsible in ensuring conformity of work standards and consistency in carrying out departmental operations and security within the premises of the hotel.\nResponsible for the security and safety in the hotel, the Security Supervisor/Assistant Guest Services Manager (Security) oversees the entire operational and administrative duties of the Security department and is overall responsible for the team's performance and career development. Ensure conformity of work standards and consistency in carrying out departmental operations and security and safety related of the guests, colleagues within the premises of the hotel. Any other duties as assigned by the Hotel Manager from time to time. The position reports to the Guest Services Manager - Security.\nAs Security Supervisor/Assistant Guest Services Manager (Security), you will be responsible for the following duties:\nReports directly to Guest Services Manager - Security on shift. Assist in carrying out operational and administrative duties. Ensure conformity of work standards and consistency in carrying out departmental operations and other security and safety related tasks. Any other duties as assigned by Guest Services Manager - Security or above from time to time.\nA Security Supervisor/Assistant Guest Services Manager (Security), we expect from you:\nConduct regular inspections and audits on BCM to ensure the implementation of safety compliance within set guidelines.\n\nProvide technical support and advice on safety and BCM matters and activities.\n\nMonitor, identify and make recommendations for unfavorable trends in Safety inspection findings, incidents and guest feedbacks.\n\nConduct and review Risk Assessment of work activities carried out by colleagues and contractors in the hotel premises, and ensure the implementation of risk reduction measures.\n\nConduct evaluation of new materials, equipment and machinery to ensure safety risks are reviewed and managed\n\nLead, in the case of a safety incident occurred, the analysis to find the root cause(s) by working with respective Head of Department and making recommendations to prevent recurrence.\n\nDevelop and organize Safety promotional activities to enhance awareness and knowledge.\n\nKeep abreast of local Safety incidents and emerging issues and ensure timely sharing with colleagues.\n\nTraining of all hotel colleagues in safety related topics to a level consistent with the needs relevant to their function in the hotel.\n\nPromoting safety awareness for all colleagues and ensure that all contractors are being briefed on safety regulations.\n\nResponsible for the protection of lives and property against crime, violence and other hazards and for securing classified information\n\nResponsible for all aspect of security and safety work within the entire Hotel complex and its perimeter\n\nTo carry out all Hotel security and safety operation, special events and emergency responds\n\nReports directly to Guest Services Manager - Security\n\nPatrol and visits all locations requiring special attention as frequently as required\n\nPerform static duties as assigned\n\nEnsures maximum guest, employee and hotel safety and security at all times\n\nResponds immediately to emergency situations and security calls\n\nTo be courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures\n\nReports in writing all activities during each tour of duty\n\nVerify all incoming postal mail and delivery of supplies\n\nAbatement of fire and safety hazard\n\nConduct preliminary investigation\n\nAny other duty undertook by Security Department\n\nOur commitment to you\nLearning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.\n\nMOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.\n\nHeath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.\n\nRetirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.\n\nWe're Fans. Are you?","description_format":"text","description_chars":5525,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Luxury Travel","Spa & Massage"],"lifecycle":[{"event":"open","at":"2026-10-16T03:52:01Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.181,"p_room":0.28,"age_days":110,"expected_fill_days":31,"reasons":["conf:0","stale_co","ghost","win:tail","crowd:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/mandarin-oriental-security-supervisorassistant-guest-services-manager-security","json_url":"https://alion.io/job/mandarin-oriental-security-supervisorassistant-guest-services-manager-security.json","meta":{"generated_at":"2026-10-17T19:59:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3556,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1760223},"rest":"https://alion.io/mcp/rest/get_company?id=1760223"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmandarin-oriental-security-supervisorassistant-guest-services-manager-security"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmandarin-oriental-security-supervisorassistant-guest-services-manager-security"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmandarin-oriental-security-supervisorassistant-guest-services-manager-security"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mandarin-oriental-security-supervisorassistant-guest-services-manager-security\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmandarin-oriental-security-supervisorassistant-guest-services-manager-security"}]}