{"id":3873476,"url":"https://alion.io/job/mandarina-colombo-it-assistant","title":"IT Assistant","company":{"id":4489217,"name":"Mandarina Colombo","domain":"mandarinacolombo.com","url":"https://alion.io/company/mandarina-colombo","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombo, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-05T18:30:00Z","employer_posted_date":null,"last_verified_at":"2026-11-05T18:30:00Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"mandarine\nCOLOMBO\n\nIT ASSISTANT\n\nLEADING CITY HOTEL | COLOMBO, SRI LANKA\n\nWe are looking for a motivated, responsible, and technically skilled IT Assistant to join our team and support the smooth operation of our hotel's IT systems and technology infrastructure.\n\nKEY RESPONSIBILITIES REQUIREMENTS\n\nm™ Provide day-to-day IT support to ™ Diploma or certificate in Information hotel staff and departments. Technology or an equivalent qualification.\n\nTroubleshoot hardware, software, | m Basic knowledge of computer hardware, network, and internet connectivity software, networking, and troubleshooting.\nissues.\n\nFamiliarity with Windows operating systems, Microsoft Office, and networking.\nKnowledge of hotel management systems (PMS/POS) will be an added advantage.\n\nInstall, configure, and maintain computers, printers, and other IT equipment.\n\n= Assist with the maintenance of hotel systems, including the\n\nProperty Management System =™ Good communication and interpersonal\n\n(PMS), POS systems, and other skills. .\n\nsoftware applications. Ability to work independently and as part\n®™ Monitor and maintain Wi-Fi of a team.\n\nnetworks, CCTV systems, and ® Willingness to learn and provide support\n\ntelephone systems. across hotel departments.\n\n™ Ensure regular data backups\n\nand assist with basic IT security It would also be useful to mention these\n\nthree skills because they are particularly\n\nmeasures. | hateal an\nMaintain IT equipment, software ‘a last! ONUILELS Hel ofa NCIS records, and inventory. Hotel PMS knowledge (such as Opera or\n\nm™ Respond promptly to IT-related similar systems).\nrequests and resolve technical CCTV, Wi-Fi, and network troubleshooting.\n\nissues efficiently. POS systems and printer support.\n\nPlease forward your resume to:\n\nEmployment: Full Time, Permanent, Onsite\nClosing date: 20 Nov 2026\nJob ref: 1568657","description_format":"text","description_chars":1835,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-06T15:20:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["seen:2","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/mandarina-colombo-it-assistant","json_url":"https://alion.io/job/mandarina-colombo-it-assistant.json","meta":{"generated_at":"2026-11-08T14:55:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31584,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4489217},"rest":"https://alion.io/mcp/rest/get_company?id=4489217"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmandarina-colombo-it-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmandarina-colombo-it-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmandarina-colombo-it-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mandarina-colombo-it-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmandarina-colombo-it-assistant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3873476}},{"tool":"search_jobs","arguments":{"company":"mandarinacolombo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3873476},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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