{"id":1082404,"url":"https://alion.io/job/manifest-quality-systems-specialist","title":"Quality Systems Specialist","company":{"id":859015,"name":"Manifest","domain":"manifest.gr","url":"https://alion.io/company/manifest-gr","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":70,"open_postings":16,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Marousi, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":39000,"period":"year","method":"role_country_seniority_unknown","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-19T16:00:07Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":35},"description":"We seek an ambitious and passionate Quality Systems Specialist to join our team and take an active role in the implementation, maintenance and continuous improvement of the Company’s Management System, the monitoring of customer complaints and related corrective actions, and the ongoing compliance with applicable certification standards and quality requirements.\nThe position is full-time and forms part of the Quality Assurance Department, reporting directly to the Chief of Quality & Compliance. The role requires strong organizational and communication skills, attention to detail, discretion, ownership and the ability to manage multiple priorities effectively.\nResponsibilities\nCreate and update Management System documentation, including policies, procedures, work instructions and related records. \nImplement and monitor the Company’s Management System in accordance with applicable certification standards. \nPrepare for certification audits and represent the Company during external audits. \nPlan and perform internal audits, identify non-conformities and areas for improvement, and coordinate CAPAs through to closure. \nCoordinate and manage sustainability, ESG and third-party assessment questionnaires and platforms. \nManage customer complaints end-to-end, including recording, coordination, follow-up of corrective actions and verification of customer satisfaction. \nCoordinate and manage customer and employee satisfaction surveys and related follow-up actions. \nPrepare quality reports and present key findings, trends and results. \nMaintain accurate and up-to-date physical and digital quality records. \nProvide operational support to the Chief of Quality & Compliance and the Legal Compliance function on quality and compliance-related matters, ensuring effective coordination, timely follow-up and confidentiality.\nRequirements\nUniversity Degree in Business Administration, Quality Management, Economics or a related field. \nAt least 5 years of relevant experience in Quality Management, Management Systems or a similar role. \nVery good command of both written and spoken Greek and English. \nStrong digital skills, including proficiency in MS Office applications and familiarity with business and quality management platforms. \nExcellent organizational, analytical and problem-solving skills, with exceptional attention to detail. \nStrong communication and interpersonal skills, with the ability to effectively coordinate with different departments and stakeholders. \nHigh level of integrity, professional ethics and confidentiality, with the ability to prioritize and manage multiple tasks and deadlines. \nA postgraduate degree and/or professional certifications related to Management Systems, auditing or relevant ISO standards (e.g. ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 50001:2018) will be considered a strong asset.\nBenefits\nAnnual gross salary up to €30k, based on experience.\nLaptop & Mobile phone\nPrivate Health Insurance","description_format":"text","description_chars":2961,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Greek","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities 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