Virtual Office Assistant (Customer Service)
Company Profile:
Our client is committed to providing the highest-quality dental care at the most affordable prices to patients throughout Ohio.
They accept a wide range of insurance options and offer dental services to meet all their customer’s needs.
This is an excellent opportunity for a Virtual Office Assistant to join a company with continuous growth and a great working environment.
Job Overview:
This is an excellent opportunity for a Virtual Office Assistant to join a company with continuous growth and a great working environment.
Duties & Responsibilities:
- Verify insurance and call on outstanding insurance claims.
- Scheduling appointments, contacting patients, and following up.
- Collect and post payments and record receipts.
- Work aging report to ensure all claims are paid properly.
- Submits dental claims to insurance companies online, by mail, and by fax.
Requirements
- Minimum of 1-3 years of experience in roles such as Admin Assistant, Virtual Assistant, or similar positions.
- Proficiency in MS Excel, MS Word, and tech-savvy skills are essential.
- Strong writing and communication abilities are required.
- Demonstrated initiative, productivity, and a sense of responsibility are necessary traits.
- Ability to work effectively in a team, reliability, integrity, and competence in job execution are crucial.
- The candidate must possess a reliable internet connection. (Candidates should not be currently using PLDT Internet services and must be willing to switch to Converge or another provider, excluding PLDT).
- Must be willing to have a time tracker.
Job Type: Direct Employment
Employment Type: Full-time
Location: Remote
Work Schedule: Monday to Friday
10:00 PM - 7:00 AM Philippine time (8:00 AM - 5:00 PM CST)
Industry: Dental / Healthcare Services