{"id":1184358,"url":"https://alion.io/job/mann-hummel-customer-quality-engineer","title":"Customer Quality Engineer","company":{"id":450543,"name":"Mann+Hummel","domain":"mann-hummel.com","url":"https://alion.io/company/mann-hummel-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":145000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1275},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-26T01:25:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Role Summary\nThe Customer Quality Engineer serves as the primary quality contact for automotive customers after the start of production. This role manages customer complaints, audits, quality portals, deviations, PPAP submissions, and customer-specific requirements while coordinating internal problem-solving and corrective-action activities. The ideal candidate brings automotive manufacturing experience, strong customer-facing skills, and expertise in quality tools such as FMEA, PPAP, statistical analysis, and structured problem-solving.\nMain Tasks\nOrganizes and supports customer´s quality-related visits and audits. In case of an audit finding, organizes the investigation, correction or corrective action and verification.\nProactively visits the customer’s site as needed or requested.\nResponsible for working with the customer’s portal for quality related topics.Monitors and reports the site specific view of quality on the customer´s portals.\nEnters all quality requested data to customer´s portal or answers the customer requests\n\nAdvise and be the expert on the use of customer specific requirements. \nReviews and submits customer requested documentation such as requalification, data, etc. \nDiscuss with customer the PPAP submission requirements in case of changes due to Technical Change \nManagement (TCM) and coordinates the customer PPAP submission. \nManages the deviation process with the customer \nIn case of an internal product non-conformance steers the evaluation of the non-conformity based on defined and agreed customer specifications \nIn case of a customer complaint (0 km and field) initiates the problem solving process with the relevant \nteam. In cases of a formal complaint, reviews and submits the required documentation to the customer and ensures timeliness of submission based on customer’s expectation. \nIn case of field complaints, enters the field data into SAP WM, negotiates technical factor, and rejects claims and initiates Alerts as appropriate. \nActively participates in continuous improvement /corrective action activities of quality related processes and ensures the right application of Quality tools and expertise. \nHas the authority and the responsibility to stop any process or product delivery in case of a serious non-conformance of customer expectations, safety or environmental risks, etc\nYour Profile\nEducation:\nBachelor degree preferred\nExperience:\n3 years of experience in Quality, Manufacturing or Production functions in the automotive industry\nExpertise in Quality Management Systems, Problem Solving, FMEA, PPAP and Statistics\nRequired Skills:\nAbility to interpret drawings and requirements for ensuring the adherence to agreed Quality parameters\nPreferred:\nExpertise in Customer Specific Requirements","description_format":"text","description_chars":2762,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-24T14:29:16Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":18,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-09-25T05:45:01Z"},"pay":null,"html_url":"https://alion.io/job/mann-hummel-customer-quality-engineer","json_url":"https://alion.io/job/mann-hummel-customer-quality-engineer.json","meta":{"generated_at":"2026-09-26T04:19:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4696,"day_limit":5000,"remaining_today":304,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}