{"id":4070138,"url":"https://alion.io/job/manning-global-quality-and-processes-project-manager","title":"Quality and Processes Project Manager","company":{"id":2681225,"name":"Manning Global","domain":"manningglobal.com","url":"https://alion.io/company/manning-global","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":{"grade":"B","score":77,"open_postings":64,"ghost_share":0,"stale_share":0.922,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Düsseldorf, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-11-11T13:10:27Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"Manning Global, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energyis seeking a qualified, independentQuality and Processes Project ManagerConsultant or specialized service provider to support an upcoming project. This engagement focuses strictly on achieving key milestones as per the SOW.\n\nProject duration:\nTargeted Timeframe for SOW Milestones\nAnticipated Project Start:\n14/09/2026\nProject Delivery:\nOnsite - Germany, Dusseldorf\nContact for B2B Inquiries\nDavor Molnar : +49 (0) 89 23 88 98 63\nScope of Work:\nProject Management & Coordination\n\nManage cross-functional projects and initiatives related to rollout performance, quality and process improvement.\n\nDefine project objectives, scope, deliverables, milestones and action plans.\n\nCoordinate activities involving multiple departments and stakeholders.\n\nTrack progress against agreed plans and milestones.\n\nIdentify dependencies between workstreams and ensure appropriate coordination between responsible teams.\n\nEnsure actions have clear owners, target dates and expected outcomes.\n\nDrive project activities through to completion and escalate significant delays or blockers where required.\n\nSupport the implementation of recovery or improvement initiatives when performance deviates from expectations.\n\nProcess Management\n\nMap, document and maintain key end-to-end processes supporting the Telecom rollout program.\n\nReview existing processes and identify gaps, inefficiencies, unclear responsibilities and unnecessary complexity.\n\nDefine and implement standardised processes and ways of working across relevant program functions.\n\nEnsure process responsibilities, inputs, outputs and interfaces between departments are clearly defined.\n\nDevelop and maintain Standard Operating Procedures (SOPs), workflows, process documentation and guidelines.\n\nEnsure processes remain aligned with operational requirements and program objectives.\n\nFacilitate workshops with relevant stakeholders to define or improve cross-functional processes.\n\nMonitor process adoption and identify areas where agreed ways of working are not being consistently applied.\n\nQuality Management\n\nEstablish and maintain appropriate quality principles and controls across relevant rollout processes.\n\nDefine quality criteria and checkpoints for key project activities and deliverables.\n\nMonitor compliance with agreed quality standards and processes.\n\nIdentify recurring quality issues and coordinate corrective actions with the responsible teams.\n\nPerform structured reviews of processes, deliverables and operational outputs where required.\n\nSupport root-cause analysis for recurring quality problems.\n\nEnsure that corrective and preventive actions are properly defined, tracked and closed.\n\nPromote a quality-oriented mindset focused on preventing problems rather than only reacting to them.\n\nContinuous Improvement\n\nIdentify opportunities to improve project execution, operational efficiency and delivery quality.\n\nAnalyse recurring operational issues and determine whether process improvements can prevent recurrence.\n\nLead structured improvement initiatives involving multiple teams.\n\nPromote standardisation, simplification and automation where appropriate.\n\nCapture lessons learned and translate them into concrete process improvements.\n\nEnsure successful improvements are incorporated into standard ways of working.\n\nMonitor the effectiveness of implemented improvement measures.\n\nRisk & Issue Management\n\nSupport the identification and structured management of project risks and issues.\n\nMaintain visibility of relevant cross-functional risks, issues, actions and dependencies.\n\nEnsure significant risks and issues have clear owners and mitigation or resolution actions.\n\nFollow up on mitigation activities and resolution progress.\n\nIdentify recurring or systemic issues requiring process-level corrective action.\n\nFacilitate root-cause analysis for major or recurring problems.\n\nEscalate significant unresolved issues to the appropriate management level.\n\nEscalation & Action Management\n\nSupport the structured management of operational and cross-functional escalations.\n\nEnsure escalations are clearly documented and supported by relevant facts and data.\n\nCoordinate the different stakeholders required to resolve complex issues.\n\nMaintain structured action tracking for important management topics.\n\nEnsure decisions, responsibilities and deadlines are clearly captured.\n\nFollow up actions until resolution or formal closure.\n\nIdentify recurring escalation themes and propose improvements to prevent recurrence.\n\nKPI & Performance Management\n\nSupport the definition of relevant operational, process and quality KPIs.\n\nMonitor agreed KPIs and identify performance deviations or negative trends.\n\nWork with the Data Analytics team to establish effective dashboards and management information.\n\nEnsure KPIs are consistently defined and interpreted across the different teams.\n\nAnalyse performance data to identify improvement opportunities and potential root causes.\n\nTranslate KPI findings into concrete actions and improvement initiatives.\n\nTrack whether implemented actions result in measurable performance improvements.\n\nReporting & Management Information\n\nPrepare regular project and management reporting covering progress, quality, processes, risks, issues and improvement initiatives.\n\nConsolidate information from different functional areas into a clear management view.\n\nProvide fact-based information to support management decisions.\n\nHighlight significant deviations, bottlenecks, quality concerns and areas requiring management attention.\n\nEnsure reporting is concise, accurate, consistent and action-oriented.\n\nSupport the continuous improvement and automation of management reporting.\n\nDocumentation & Process Control\n\nMaintain appropriate documentation for key processes, improvement initiatives and project activities.\n\nEnsure process documentation remains current and reflects actual ways of working.\n\nEstablish consistent templates and documentation standards where required.\n\nEnsure important project decisions, actions and process changes are properly recorded.\n\nMaintain appropriate version control and accessibility of process documentation.\n\nSupport teams in maintaining structured and auditable project documentation.\n\nCross-Functional Collaboration\n\nWork transversally across the different functions contributing to the rollout program.\n\nFacilitate cooperation between teams where processes or responsibilities overlap.\n\nHelp clarify interfaces, responsibilities and handover points between 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