{"id":1328688,"url":"https://alion.io/job/manning-global-servicenow-supportadmin-csm-integration","title":"ServiceNow Support/Admin - CSM & Integration","company":{"id":2681225,"name":"Manning Global","domain":"manningglobal.com","url":"https://alion.io/company/manning-global","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":{"grade":"B","score":78,"open_postings":65,"ghost_share":0,"stale_share":0.877,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Luxembourg City, Luxembourg"],"countries":["LU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":80000,"currency":"EUR","period":"year","gross":null,"usd_annual":91348},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-26T19:18:17Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"We are searching for our client, a global IT company, ServiceNow Support / Administrator to join their business in Luxembourg City. Position Title: ServiceNow Support/Admin - CSM & Integration Employment: Full time Start Date: ASAP Contract Type: Permanent Location: Luxembourg City Salary: 70-80k EUR/annum Contact: Bojan Ulemek | +4989238898671Requirements Overall, 6 years of experience in ServiceNow Experience with managing complex ServiceNow environments including modules such as ITSM or ITOM or CSM etc. Experience working with on-premises or SaaS ServiceNow instances Experience in troubleshooting common issues faced with the platform Experience in taking handovers from development teams for functionalities to be deployed to Production Experience in update set management and ServiceNow deployment processes Experience in performing minor enhancements and development on the platform on already deployed functionality\nCertifications: CSA, CAD English fluent, French desired","description_format":"text","description_chars":985,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Luxembourg","iso":"LU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-27T07:12:46Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.254,"p_room":0.28,"age_days":59,"expected_fill_days":28,"reasons":["conf:0","agency","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":91348,"is_top_pay":false},"html_url":"https://alion.io/job/manning-global-servicenow-supportadmin-csm-integration","json_url":"https://alion.io/job/manning-global-servicenow-supportadmin-csm-integration.json","meta":{"generated_at":"2026-10-26T23:06:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31375,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2681225},"rest":"https://alion.io/mcp/rest/get_company?id=2681225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanning-global-servicenow-supportadmin-csm-integration"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanning-global-servicenow-supportadmin-csm-integration"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanning-global-servicenow-supportadmin-csm-integration"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manning-global-servicenow-supportadmin-csm-integration\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanning-global-servicenow-supportadmin-csm-integration"}]}