{"id":3934290,"url":"https://alion.io/job/manpower-software-implementation-engineer","title":"Software Implementation Engineer","company":{"id":7777,"name":"Manpower","domain":"manpower.com","url":"https://alion.io/company/manpower","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Alma Career","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Cloudflare","optional":false},{"name":"GCP","optional":false},{"name":"Gemini","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"LLM","optional":false},{"name":"n8n","optional":false},{"name":"OpenAI","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-10-13T11:39:35Z","employer_posted_date":null,"last_verified_at":"2026-10-13T11:39:35Z","board_verified":false,"closed_at":null,"days_open":25,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":25},"description":"About the Role\nWe are operating at the cutting edge of Artificial Intelligence and Enterprise Architecture—shaping how modern businesses run through autonomous AI systems. As a Software Implementation Engineer, you will play a key role in building and deploying intelligent AI agents that function as a digital workforce for enterprise clients.\n\nThis is not a traditional support or maintenance role. It is a high-impact, hands-on engineering and consultative position where you will design systems that don’t just respond—but act. From triggering workflows to integrating with core business platforms, your work will directly drive efficiency, automation, and measurable ROI.\nAgentic Workflow Design\n\nDesign and build multi-step, autonomous AI workflows\nEnable AI agents to manage full customer journeys such as lead qualification, follow-ups, and complex query handling\n\nEnterprise Systems Integration\n\nLead integrations with critical platforms such as CRMs (e.g., Salesforce, HubSpot), payment gateways, and communication APIs\nArchitect seamless connections between AI systems and enterprise tools\n\nEvent-Driven Automation\n\nDevelop and orchestrate workflows using webhooks and triggers\nEnsure real-time data synchronisation across systems and AI agents\n\nConsultative Scoping\n\nCollaborate with stakeholders across all levels, from technical teams to executives\nTranslate business needs into scalable technical solutions\n\nTesting & Reliability\n\nBuild and execute testing frameworks to ensure stability and accuracy\nDesign systems that handle edge cases and incorporate human-in-the-loop processes where required\n\nPerformance & ROI Tracking\n\nMonitor and optimise deployed solutions\nUse data-driven insights to demonstrate impact and continuously improve performance\n\nRequirements\nTechnical Skills\nBachelor’s degree in Computer Science, Engineering, or a related field\nExperience working with AI agents and LLM orchestration\nUnderstanding of Retrieval-Augmented Generation (RAG) and voice-based AI systems\nStrong proficiency in REST APIs and webhook-based architectures\nAbility to map, process, and transform data using tools such as Python and Excel\nExperience integrating with CRM and messaging platform APIs\n\nProfessional Attributes\nStrong communication skills with the ability to simplify complex technical concepts\nHigh attention to detail and structured problem-solving approach\nSelf-driven with a strong focus on delivering measurable results\nA builder mindset with a passion for creating impactful solutions\n\nTools & Technologies\nYou’ll work with a modern AI and automation stack, including:\n\nAI Models: OpenAI, Google Gemini, ElevenLabs\nOrchestration: n8n, serverless functions (GCP, Cloudflare)\nInfrastructure: Serverless cloud environments, vector databases, and event-driven systems\nAgent Platforms: Nineteen58 Agent Platform\n\nCulture & Environment\nJoin a fast-growing, high-impact team at the forefront of AI innovation\nWork in a collaborative, in-person environment that prioritises speed and creativity\nGain exposure to enterprise-level projects and cutting-edge technologies\nEnjoy a merit-driven culture where growth is directly linked to performance and impact\nLimited hybrid flexibility available for high-performing team members\n\nPlease note that only suitable candidates will be contacted.\n Desired Skills: \n software\n engineer\n 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