{"id":2357069,"url":"https://alion.io/job/manpowergroup-assistance-operations-coordinator","title":"Assistance Operations Coordinator","company":{"id":4420048,"name":"Manpower Malta","domain":"manpowergroup.com.mt","url":"https://alion.io/company/manpowergroup-3","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Floriana, Malta"],"countries":["MT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":35000,"period":"year","method":null,"sample_n":11631},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T14:58:34Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T17:14:38Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Assistance Operations Coordinator - Hybrid\nStart Your Career with a Leading Global Organisation in Malta!\nOn behalf of our client, Manpower is recruiting an Assistance Operations Coordinator to join a dynamic and fast-growing team.\nThis is not your typical customer service role.\nEvery day, you'll be helping real people during unexpected situations, coordinating solutions, and making a genuine difference. If you enjoy problem-solving, helping others, and working in a fast-paced environment where no two days are the same, this could be the perfect opportunity for you.\nYou'll join a company that invests in its people, provides excellent training, supports career growth, and offers opportunities to develop within an international business environment.\nWhat You'll Be Doing\nAnswer incoming calls and digital assistance requests.\nHelp customers during urgent and unexpected situations.\nCoordinate service providers and contractors to deliver assistance quickly and efficiently.\nKeep customers updated and supported throughout their journey.\nManage multiple cases while remaining calm and professional.\nAccurately update and maintain customer records and case information.\nWork closely with your team to deliver an exceptional customer experience.\nWhat We're Looking For\nFluent spoken and written English.\nComfortable using technology and Microsoft Office applications.\nExcellent communication and problem-solving skills.\nEmpathetic, positive, and customer-focused approach.\nAbility to stay calm under pressure and multitask effectively.\nWillingness to work shifts, including nights and weekends.\nPrevious experience in Customer Service, Hospitality, Retail, Operations, or Contact Centre environments is a plus.\nMaltese language skills are an advantage but not essential.","description_format":"text","description_chars":1775,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Maltese","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T14:58:34Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:2","agency","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/manpowergroup-assistance-operations-coordinator","json_url":"https://alion.io/job/manpowergroup-assistance-operations-coordinator.json","meta":{"generated_at":"2026-10-13T18:23:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28142,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420048},"rest":"https://alion.io/mcp/rest/get_company?id=4420048"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanpowergroup-assistance-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanpowergroup-assistance-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanpowergroup-assistance-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manpowergroup-assistance-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanpowergroup-assistance-operations-coordinator"}]}