{"id":2357134,"url":"https://alion.io/job/manpowergroup-business-operations-manager","title":"Business Operations Manager","company":{"id":4420048,"name":"Manpower Malta","domain":"manpowergroup.com.mt","url":"https://alion.io/company/manpowergroup-3","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gżira, Malta"],"countries":["MT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":83000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5925},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-10-12T14:58:34Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-19T03:43:46Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Manpower Malta is seeking to recruit a Business Operations Manager to join our client's team.\nThe Business Operations Manager will oversee operational processes, lead cross-functional projects and support the delivery of efficient, compliant and high-quality services. Working closely with senior management, the role involves improving operational procedures, managing client relationships, monitoring performance and supporting the development of the operations team. The successful candidate will play a key role in strengthening internal controls, optimising business systems and ensuring consistent service delivery. This position is suited to an experienced operations professional with strong leadership skills, a client-focused approach and a solid understanding of compliance requirements within a professional services or regulated environment.\nResponsibilities:\nDevelop and improve operational procedures, service delivery workflows and quality controls, monitoring performance through KPIs and regular reporting.\nLead cross-departmental projects, coordinate resources and stakeholders, and ensure project objectives, timelines, budgets and quality standards are met.\nManage key client relationships, oversee service agreements and resolve operational issues to ensure excellent client service and satisfaction.\nEnsure operational compliance with applicable laws, internal policies and regulatory requirements, including AML/CFT and GDPR, while supporting audits and remedial actions.\nSupport the Head of Operations in team leadership, staff development, budget management, cost monitoring and the effective use of operational systems.\nKey Requirements:\nBachelor's or Master's degree in Business Administration, Management, Law or a related field.\nMinimum 5 years' experience in operations, client relationship management, practice management or project management within a professional services firm or regulated industry.\nProven experience in operational improvements, budget management, cross-functional project delivery and team management.\nEssential experience working within regulated environments, including AML/CFT and GDPR requirements.\nStrong leadership, organisational, analytical and problem-solving skills, excellent written and spoken English, and familiarity with practice management systems, CRM and Microsoft 365.","description_format":"text","description_chars":2341,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T14:58:34Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":6,"expected_fill_days":28,"reasons":["conf:2","agency","velocity","win:early","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/manpowergroup-business-operations-manager","json_url":"https://alion.io/job/manpowergroup-business-operations-manager.json","meta":{"generated_at":"2026-10-19T06:53:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4397,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420048},"rest":"https://alion.io/mcp/rest/get_company?id=4420048"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanpowergroup-business-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanpowergroup-business-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanpowergroup-business-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manpowergroup-business-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanpowergroup-business-operations-manager"}]}