{"id":2357050,"url":"https://alion.io/job/manpowergroup-it-systems-administrator","title":"IT Systems Administrator","company":{"id":4420048,"name":"Manpower Malta","domain":"manpowergroup.com.mt","url":"https://alion.io/company/manpowergroup-3","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lija, Malta"],"countries":["MT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Google Workspace","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-12T14:58:34Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T09:19:20Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Manpower Malta is seeking to recruit an IT Support Technician to join our client's team.\nThis is an excellent opportunity for a proactive and solutions-oriented IT professional who enjoys providing technical support in a dynamic and fast-paced environment. The successful candidate will be responsible for delivering first-line and second-line IT support, maintaining end-user devices and systems, and ensuring employees receive timely and effective assistance with their technical needs. Working closely with internal teams and external service providers, the IT Support Technician will contribute to maintaining a reliable IT infrastructure while continuously improving support processes and documentation.\nResponsibilities:\nProvide first-line and second-line IT support, managing support tickets from initial request through to resolution.\n\nInstall, configure, maintain, and troubleshoot workstations, laptops, mobile devices, peripherals, and standard software.\n\nSupport user onboarding and offboarding, including account provisioning, hardware setup, access management, and deprovisioning.\n\nAssist with maintaining network infrastructure, operating systems, Microsoft technologies, and endpoint management while resolving connectivity and hardware issues.\n\nCreate and maintain technical documentation, support procedures, and knowledge-base articles while collaborating with third-party vendors when required.\n\nKey Requirements:\nEQF Level 4 qualification or equivalent with at least 2 years of experience in desktop, systems, application, or network support.\n\nGood knowledge of Windows 11, Microsoft 365, Windows Server, Active Directory, Microsoft Entra ID (Azure AD), Microsoft Intune, and Google Workspace.\n\nExperience using IT service management or ticketing tools such as Jira Service Management, along with remote support solutions.\n\nStrong troubleshooting, problem-solving, and communication skills with the ability to support users in a multilingual environment.\n\nAbility to work independently, manage priorities effectively, and provide occasional after-hours support when required.","description_format":"text","description_chars":2096,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T14:58:34Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:2","agency","win:early","comp:junior,brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/manpowergroup-it-systems-administrator","json_url":"https://alion.io/job/manpowergroup-it-systems-administrator.json","meta":{"generated_at":"2026-10-13T09:22:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14085,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420048},"rest":"https://alion.io/mcp/rest/get_company?id=4420048"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanpowergroup-it-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanpowergroup-it-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanpowergroup-it-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manpowergroup-it-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanpowergroup-it-systems-administrator"}]}