{"id":2356977,"url":"https://alion.io/job/manpowergroup-junior-customer-service-representative-german-speaking","title":"Junior Customer Service Representative - German Speaking","company":{"id":4420048,"name":"Manpower Malta","domain":"manpowergroup.com.mt","url":"https://alion.io/company/manpowergroup-3","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lija, Malta"],"countries":["MT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2087},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T14:58:34Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-03T09:49:44Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Manpower Malta is seeking to recruit a German-speaking Customer Support Representative to join our client's team.\nThis role is ideal for a customer-focused professional who enjoys problem-solving and delivering high-quality service. The selected candidate will play a key role in supporting both internal and external customers, ensuring smooth handling of queries and maintaining operational efficiency. You will be responsible for managing customer request queues, conducting detailed account research, and escalating technical matters when necessary.\nThe ideal candidate is organised, communicative, and comfortable working in a dynamic, shift-based environment. A strong understanding of online systems and customer-facing processes is essential, along with the ability to collaborate effectively with different departments.\nResponsibilities:\n- Assist internal and external customers with inquiries and requests\n- Conduct customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations)\n- Manage and maintain customer request queues efficiently\n- Escalate technical issues and coordinate with relevant departments\n- Participate in team meetings and adhere to internal procedures\nKey Requirements:\n- Fluency in German (written and spoken)\n- Strong communication and interpersonal skills\n- At least one year of relevant work experience preferred\n- Proficiency in internet-based systems and software\n- Minimum high school or post-secondary education\nThis position operates on a shift basis, covering 7 days a week, with a total of 40 working hours per week.","description_format":"text","description_chars":1589,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T14:58:34Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.413,"p_room":0.45,"age_days":21,"expected_fill_days":13,"reasons":["conf:1","agency","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/manpowergroup-junior-customer-service-representative-german-speaking","json_url":"https://alion.io/job/manpowergroup-junior-customer-service-representative-german-speaking.json","meta":{"generated_at":"2026-11-03T10:32:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14660,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420048},"rest":"https://alion.io/mcp/rest/get_company?id=4420048"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanpowergroup-junior-customer-service-representative-german-speaking"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanpowergroup-junior-customer-service-representative-german-speaking"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanpowergroup-junior-customer-service-representative-german-speaking"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manpowergroup-junior-customer-service-representative-german-speaking\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanpowergroup-junior-customer-service-representative-german-speaking"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2356977}},{"tool":"search_jobs","arguments":{"company":"manpowergroup.com.mt","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2356977},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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