{"id":2357059,"url":"https://alion.io/job/manpowergroup-system-support-analyst","title":"System Support Analyst","company":{"id":4420048,"name":"Manpower","domain":"manpowergroup.com.mt","url":"https://alion.io/company/manpowergroup-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Birkirkara, Malta"],"countries":["MT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":44000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":814},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-12T14:58:34Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-12T23:22:57Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"System Support Analyst\nAs part of the Customer Support team, the System Support Analyst works closely with senior colleagues to support clients' IT and Business Process Management (BPM) requirements. The role involves assisting with the implementation, testing, support, and maintenance of workflow and BPM solutions while ensuring a high level of customer satisfaction.\nWhat's In It For You\nSupportive and collaborative working environment.\nContinuous learning and professional development opportunities.\nExposure to the latest technologies, including Microsoft solutions.\nOpen culture that encourages innovation and idea sharing.\nOpportunity to work alongside experienced IT professionals.\nWhat You'll Do\nProvide support to clients in line with agreed service levels and ensure timely issue resolution.\nConfigure, maintain, test, and enhance BPM and workflow solutions.\nAssist with requirements gathering, solution design, documentation, and user acceptance testing.\nDeliver user training, create supporting materials, and assist with data migration activities.\nBuild strong client relationships and contribute to ongoing business opportunities.\nWhat You'll Need\nBachelor's degree in Computing, IT, or a related field.\n1-2 years' experience in IT support, business applications, or solution delivery.\nWorking knowledge of SQL and business process automation platforms.\nStrong analytical, problem-solving, communication, and organisational skills.\nA customer-focused mindset with a passion for technology and continuous learning.\nBenefits\nStudy leave and certification support.\nCareer growth and professional development opportunities.\nHealth insurance and mobile subscription.\nHybrid working arrangements.\nRegular social activities and relocation assistance package.","description_format":"text","description_chars":1768,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Health insurance","Hybrid work","Professional development","Relocation assistance"],"hiring_locations":[{"name":"Malta","iso":"MT","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T14:58:34Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:0","win:early","comp:junior,brand"],"computed_at":"2026-10-13T00:20:56Z"},"pay":null,"html_url":"https://alion.io/job/manpowergroup-system-support-analyst","json_url":"https://alion.io/job/manpowergroup-system-support-analyst.json","meta":{"generated_at":"2026-10-13T00:20:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":505,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420048},"rest":"https://alion.io/mcp/rest/get_company?id=4420048"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanpowergroup-system-support-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanpowergroup-system-support-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanpowergroup-system-support-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manpowergroup-system-support-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanpowergroup-system-support-analyst"}]}