{"id":3686854,"url":"https://alion.io/job/mantech-senior-end-user-device-technician","title":"Senior End User Device Technician","company":{"id":179527,"name":"ManTech","domain":"mantech.com","url":"https://alion.io/company/mantech","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":79,"ghost_share":0,"stale_share":0,"repost_share":0.038,"time_to_fill_p50_days":13,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Annapolis Junction, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":141600,"currency":"USD","period":"year","gross":null,"usd_annual":141600},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Windows","optional":false},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"ServiceNow","optional":true},{"name":"TCP/IP","optional":true},{"name":"VLAN","optional":true}],"status":"live","first_seen_at":"2026-11-03T15:09:51Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T17:31:10Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we’ve been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH!\nMANTECH seeks an experienced and passionate, career and customer-oriented Workplace Technology Engineer (EUD Technician) to join our team. The ideal candidate possesses deep desktop engineering roots but is highly motivated to cross-train, break down technology silos, and become the ultimate technical expert for our workplace technology ecosystem which includes, but is not limited to desktops, KVM’s, Video Technology Conferencing, Video Walls, imaging, printers, and SSL certificates.\nResponsibilities include but are not limited to:\nAct as a final escalation point for complex Windows desktop, laptop, application and operating system deployment issues.\nMaintain and optimize system imaging, application, packaging, and automated deployments using enterprise tools (e.g. Intune, SCCM).\nManage user provisioning, security permissions, and group policies via Active Directory (AzureAD).\nPartner closely with network and cybersecurity engineering teams to isolate, diagnose, and resolve cross-functional infrastructure bottlenecks affecting end-user devices.\nDeploys, maintains, and troubleshoots workplace endpoints, network peripherals, and collaborative office technologies, ensuring proper installation and associated physical cabling infrastructure.\nExecutes hardware lifecycle refreshes, technology modernizations, and special projects while delivering on Service Task Order requirements in accordance with established service level agreements..\nAdheres strictly to asset disposition protocols, ensuring proper equipment classification and data sanitization in compliance with established security and industry standards.\nConducts equipment surveys, inventories, completes database updates, and assists with logistical services for associated equipment.\nProvides on-site operational and technical support across regional locations, requiring a flexibility to travel up to 25% based on business and project demands.\nDeploys, configures and maintains conference room audio visual equipment (microphones, cameras, displays and control systems such as Crestron and Haivision)\nInstall, calibrate, troubleshoot high-impact video walls and digital signage across the globe\nProvide tier 3 support across all the previously mentioned technologies to the field operations team\nMinimum Qualifications:\nBachelor’s degree in computer science, Information Technology, or an equivalent combination of trade certifications.\n5+ years of professional IT experience, with strong willingness to learn and execute hardware installation, troubleshooting, and structured cabling for diverse end-user devices and workplace technologies. \nTrack record in a customer-facing technical role, translating technical details clearly and empathetically to end-users.\nA strong desire to learn - we are not looking for someone to have all the skills mentioned rather we are looking for someone who is technically strong and wants to learn\nCompTIA Network+ OR Security+\nPreferred Qualifications:\nBasic exposure to control systems (Crestron, Extron, Q-SYS, or AMX)\nFamiliarity with professional audio signals, mixer configurations, or video running matrixes\nAny exposure to RF(Radio Frequency) concepts, walkie-talkie programming, or wireless telemetry\nExperience with a ticketing system, preferably ServiceNow and/or JIRA..\nDeep comfort with motherboard, memory, and peripheral replacements, alongside structured data cabling principles. \nProficiency in structured cabling infrastructure, including hands-on experience with installation, fiber/copper splicing, and custom cable fabrication. \nExpert-level mastery troubleshooting enterprise Windows 10/11 environments.\nUnderstanding of TCP/IP networking, DHCP, DNS, VLAN routing, and architectural troubleshooting on how physical devices interact with networks. \nExperience with Land Mobile Radio systems\nFuture Sponsored Certifications: Crestron Certified Programmer track, or relevant LMR platform certifications.\nClearance Requirements:\nCurrent/Active TS/SCI with Polygraph\nPhysical Requirements:\nMaintains a regular sedentary position, attends meetings both virtually and in person, constantly positions oneself to maintain computers in the lab, including under the desks and in the server closet and must be willing to travel as needed to support operational demands.\nThe projected compensation range for this position is $85,000.00-$141,600.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.\nMANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.\nIf you need a reasonable accommodation to apply for a position with MANTECH, please email us at  and provide your name and contact information.","description_format":"text","description_chars":5916,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":true,"languages":[]},"benefits":["Health insurance","Life insurance","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","Information Security","IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-11-03T15:09:51Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":13,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":141600,"is_top_pay":true},"html_url":"https://alion.io/job/mantech-senior-end-user-device-technician","json_url":"https://alion.io/job/mantech-senior-end-user-device-technician.json","meta":{"generated_at":"2026-11-05T21:52:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2230,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179527},"rest":"https://alion.io/mcp/rest/get_company?id=179527"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmantech-senior-end-user-device-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmantech-senior-end-user-device-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmantech-senior-end-user-device-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mantech-senior-end-user-device-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmantech-senior-end-user-device-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3686854}},{"tool":"search_jobs","arguments":{"company":"mantech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3686854},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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