{"id":2047174,"url":"https://alion.io/job/mantech-servicenow-product-manager","title":"ServiceNow Product Manager","company":{"id":179527,"name":"ManTech","domain":"mantech.com","url":"https://alion.io/company/mantech","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":87,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Herndon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":167500,"max":301300,"currency":"USD","period":"year","gross":null,"usd_annual":301300},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITSM","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-07T19:58:44Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-20T06:16:55Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Elevate your career with MANTECH International Corporation! Join a dynamic team dedicated to national security through cutting-edge technology. Since 1968, MANTECH has led in delivering advanced solutions to government intelligence, the Department of Defense, and Federal Civilian sectors. Dive into innovation in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Your journey to impactful work and rapid growth starts now-be extraordinary at MANTECH!\nMANTECH seeks a motivated career and customer-oriented ServiceNow Product Manager to drive the strategy, adoption, and delivery of our internal ServiceNow ITSM platform in Herndon, VA. This is a hybrid position.\nThis role combines product ownership with personnel and operational team leadership, bridging the gap between business stakeholders and technical execution.\nResponsibilities include but are not limited to:\nDefining and executing the product vision, roadmap, and enhancement strategy for the internal enterprise ServiceNow ITSM instance.\nLeading, mentoring, and directing a team of ServiceNow developers, system administrators, and business analysts.\nManaging the end-to-end Agile software development lifecycle, including sprint planning, backlog refinement, user story creation, and release management.\nPartnering with internal business units to capture requirements, optimize ITSM workflows (Incident, Problem, Change, Request, Asset), and drive platform adoption.\nEstablishing platform governance, performance metrics, and continuous service improvement initiatives.\nMaintaining system baselines and configuration management items to align with enterprise architecture standards.\nRecommending, and when approved, implementing process and policy improvements across the ServiceNow platform.\nMinimum Qualifications:\nBachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).\n5+ years of experience in IT Product Management, ITSM leadership, or Enterprise Systems Management.\nDemonstrated experience managing or leading technical teams within an Agile/Scrum environment.\nDeep functional knowledge of the ServiceNow platform and core ITSM modules.\nStrong communication, stakeholder management, and conflict-resolution skills.\nExperience working across a large team to drive technical agenda and managing complex, intertwined systems and data flows.\nPreferred Qualifications:\nCertified Scrum Product Owner (CSPO), SAFe POPM, or PMP certification.\nITIL v3/v4 Foundation Certification.\nExperience creating, maintaining, and communicating complex information technology documentation.\nSelf-starter with excellent people skills to work across teams and drive change throughout an organization.\nClearance Requirements:\nUS Citizen\nPhysical Requirements:\nMust be able to remain in a stationary position 50%.\nNeeds to occasionally move about inside the office to access file cabinets, office machinery, etc.\nFrequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations\nThe projected compensation range for this position is $167,500.00-$301,300.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.\nMANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.\nIf you need a reasonable accommodation to apply for a position with MANTECH, please email us at  and provide your name and contact information.","description_format":"text","description_chars":4272,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Government"],"lifecycle":[{"event":"open","at":"2026-10-07T19:58:44Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.722,"p_room":0.55,"age_days":12,"expected_fill_days":9,"reasons":["conf:3","velocity","win:tail","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":301300,"is_top_pay":true},"html_url":"https://alion.io/job/mantech-servicenow-product-manager","json_url":"https://alion.io/job/mantech-servicenow-product-manager.json","meta":{"generated_at":"2026-10-20T10:47:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11771,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179527},"rest":"https://alion.io/mcp/rest/get_company?id=179527"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmantech-servicenow-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmantech-servicenow-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmantech-servicenow-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mantech-servicenow-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmantech-servicenow-product-manager"}]}