{"id":467161,"url":"https://alion.io/job/manulife-administrative-assistant-2","title":"Administrative Assistant","company":{"id":6650,"name":"Manulife","domain":"manulife.com","url":"https://alion.io/company/manulife","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":99,"open_postings":105,"ghost_share":0,"stale_share":0.2,"repost_share":0.057,"time_to_fill_p50_days":18,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines","Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":14000,"period":"year","method":"role_seniority_country_cell","sample_n":11},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-07-14T00:00:00Z","employer_posted_date":"2026-07-14","last_verified_at":"2026-10-13T18:52:23Z","board_verified":true,"closed_at":null,"days_open":91,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":91},"description":"The position plays a key role in ensuring that administrative processes are efficient, compliant, and audit-ready, while supporting global security teams, including the Director of Security, Asia with general administrative coordination, vendor management, and financial processing. This includes supporting the payment of invoices, onboarding vendors, maintaining tracking systems, and providing operational administrative support across the Global Investigation & Security (GSI), functions.\nResponsibilities:\nInvestigations & Security & Administrative Support\nProvide day-to-day administrative support to Global Investigative & Forensic Services and Corporate Security teams.\nMaintain and update GIFS SharePoint sites including library structure, access, and governance.\nMaintain GIFS email distribution lists.\nSupport onboarding of new employees (Teams, SharePoint, bios and profiles).\nProvide administrative support to the Director of Security, Asia.\nRespond to ad hoc requests including travel and expense inquiries.\nMeetings, Events & Coordination\nCoordinate meetings, conferences, and internal events including logistics, catering, and technology.\nSupport agenda coordination and provide timekeeping during events.\nCoordinate and publish GIFS newsletters and internal communications via SharePoint and Viva Engage.\nFinancial Administration & Vendor Support\nSupport vendor onboarding and setup in EzPay for invoice processing.\nProcess and track invoices and support payment coordination.\nConduct first-level review of Concur expense reports and follow up on required edits.\nQuarterly Claim Chargebacks\nCompile GIFS’ expenses to be charged back to LTC and FedPoint\nMaintain vendor records and support contract administration.\nCollaboration Platforms & Communications\nAdminister SharePoint and Viva Engage platforms.\nEnsure document management and access control standards are maintained.\nSupport communication and engagement initiatives across the security function.\nAdministrative Operations\nManage documentation and ensure audit-ready record keeping.\nSupport procurement and ordering of office supplies.\nAssist with workflow improvements and administrative trackers.\nRequirements:\nDegree holder with a minimum 2-4 years of experience in Financial Services industry, preferably a sizeable, multinational, and/or global company with senior stakeholder engagement experiences\nStrong track record supporting executives\nWell organized with excellent sense of work prioritization\nAbility to work under pressure and meet tight deadlines\nKnowledge and experience dealing with a variety of different systems, and Microsoft Office\nAbility to deal with a high level of ambiguity and utilize sound business judgment\nGreat organizational skills, a strong bias for action and the ability to multitask effectively\nAbility to complete complex tasks and projects quickly with little guidance\nExcellent communication (written and verbal) and interpersonal skills\nFlexible, with the ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines\nTraining, education in Business Administration, Investigations, or Security nice to have.\nWhen you join our team:\nWe’ll empower you to learn and grow the career you want.\nWe’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.\nAs part of our global team, we’ll support you in shaping the future you want to see.\nAbout Manulife and John Hancock\nManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.\nManulife is an Equal Opportunity Employer\nAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.\nIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .\nWorking Arrangement","description_format":"text","description_chars":5032,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Asset Management & Funds","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-09-06T12:20:09Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.157,"p_room":0.28,"age_days":91,"expected_fill_days":18,"reasons":["conf:10","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/manulife-administrative-assistant-2","json_url":"https://alion.io/job/manulife-administrative-assistant-2.json","meta":{"generated_at":"2026-10-13T19:38:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30006,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6650},"rest":"https://alion.io/mcp/rest/get_company?id=6650"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanulife-administrative-assistant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanulife-administrative-assistant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanulife-administrative-assistant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manulife-administrative-assistant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanulife-administrative-assistant-2"}]}