{"id":2210412,"url":"https://alion.io/job/manulife-associate-manager-audit-operations-reporting","title":"Associate Manager, Audit Operations & Reporting","company":{"id":6650,"name":"Manulife","domain":"manulife.com","url":"https://alion.io/company/manulife","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":99,"open_postings":102,"ghost_share":0,"stale_share":0.196,"repost_share":0.059,"time_to_fill_p50_days":20,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":69000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":51},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-11T19:14:44Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Join Manulife’s Audit and Advisory Services Professional Practices team in a high-impact role responsible for executive, Board, and Audit Committee reporting and for strengthening the operating processes that support timely, consistent, and insightful reporting across the Audit function.\nThe role combines executive reporting, stakeholder coordination, risk insight development, and process improvement. The successful candidate will work directly with senior leaders and risk teams, coordinate inputs across lines of defense, and help bring together information from multiple enterprise sources to produce clear and decision-useful reporting.\nPosition Responsibilities:\nAudit Committee, Board and Executive Reporting\nLead the preparation and coordination of Audit Committee, Board, Executive Leadership Team, Audit Leadership Team, and other executive reporting materials.\nDevelop clear, concise, and impactful presentations, briefing notes, speaking notes, and executive summaries.\nTranslate complex audit, risk, issue, and performance information into coherent narratives and actionable insights for senior leadership.\nEnsure reporting is accurate, consistent, appropriately supported, and aligned across governance forums.\nCoordinate review, challenge, approval, and production processes with senior stakeholders across the organization.\nRisk Insights and Stakeholder Engagement\nIdentify emerging themes, common control weaknesses, and risk insights across audit results to strengthen executive reporting and decision support.\nEngage directly with executives, governance committees, and internal stakeholders to clarify messages, resolve gaps, and align reporting.\nReporting Operations and Data Coordination\nOwn end-to-end reporting routines, calendars, templates, inputs, quality reviews, action tracking, and delivery milestones.\nBring together information from Enterprise GRC and other relevant enterprise sources to support efficient preparation of initial report drafts.\nPartner with data owners and contributors to improve data quality, reporting consistency, and traceability to source information.\nMaintain effective controls over version management, review status, approvals, and final reporting packages.\nIdentify opportunities to reduce manual effort, streamline handoffs, and improve the speed and repeatability of report production.\nAutomation and Continuous Improvement\nDefine business requirements, templates, workflow expectations, and quality criteria for reporting enhancements.\nTest automation solutions built and improve usability and adoption.\nDevelop guidance and working practices that support consistent, sustainable reporting processes across the Audit function.\nCoordinate special projects that improve governance, operational effectiveness, and management information.\nRequired Qualifications:\n4+ years of experience in internal audit, risk management, governance, executive reporting, consulting, financial services, or a related field.\nStrong experience preparing executive-level materials for senior leadership and Board-level audiences.\nExceptional written and verbal communication skills, with the ability to synthesize complex audit and risk information into concise, decision-useful messages.\nStrong analytical, critical-thinking, project management, and problem-solving capabilities.\nProven ability to manage high-sensitivity, judgment-intensive work and multiple deadlines in a fast-paced environment.\nStrong stakeholder management skills and confidence working directly with senior executives, governance committees, risk teams, and data owners.\nAdvanced proficiency in PowerPoint, Excel, and Microsoft Office applications, with the ability to use generative AI responsibly to improve efficiency.\nPreferred Qualifications:\nExperience supporting Audit Committee, Board, Executive Leadership Team, Audit Leadership Team, or comparable executive governance forums.\nKnowledge of internal audit methodologies, enterprise risk management frameworks, quality assurance programs, and issue reporting.\nExperience working with Governance, Risk and Compliance platforms, reporting automation, workflow tools, or data visualization solutions.\nUnderstanding of the life insurance, wealth and asset management, or broader financial services industry.\nProfessional designation such as MBA, CPA, CIA, CFA, FRM, or an equivalent credential is an asset.\nKey Capabilities\nExecutive reporting and narrative development\nAudit and enterprise risk insight\nOperational discipline and project coordination\nData synthesis and quality orientation\nStakeholder management and influence\nContinuous improvement and technology enablement\nWhen you join our team:\nWe’ll empower you to learn and grow the career you want.\nWe’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.\nAs part of our global team, we’ll support you in shaping the future you want to see.\nThe role being advertised is an existing vacancy.\nAbout Manulife and John Hancock\nManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.\nManulife is an Equal Opportunity Employer\nAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.\nIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .\nReferenced Salary Location\nToronto, OntarioWorking Arrangement\nHybridSalary range is expected to be between\n$73,725.00 CAD - $122,875.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact  for the salary range for your location.\nManulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact  for more information about U.S.-specific paid time off provisions.\nWe use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.","description_format":"text","description_chars":8229,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Insurance coverage","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Asset Management & Funds","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-10T02:14:31Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/manulife-associate-manager-audit-operations-reporting","json_url":"https://alion.io/job/manulife-associate-manager-audit-operations-reporting.json","meta":{"generated_at":"2026-10-11T22:07:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11619,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6650},"rest":"https://alion.io/mcp/rest/get_company?id=6650"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanulife-associate-manager-audit-operations-reporting"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanulife-associate-manager-audit-operations-reporting"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanulife-associate-manager-audit-operations-reporting"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manulife-associate-manager-audit-operations-reporting\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanulife-associate-manager-audit-operations-reporting"}]}