{"id":4201099,"url":"https://alion.io/job/manulife-director-inside-sales","title":"Director, Inside Sales","company":{"id":6650,"name":"Manulife","domain":"manulife.com","url":"https://alion.io/company/manulife","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":128,"ghost_share":0.039,"stale_share":0.219,"repost_share":0.18,"time_to_fill_p50_days":27,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-12T22:14:22Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T22:14:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Guaranteed Wealth Solutions is building a modern, high-performing sales organization focused on helping advisors address increasingly complex client needs across wealth accumulation, retirement income, estate planning and intergenerational wealth transfer.\nAs Director, Inside Sales, Guaranteed Wealth Solutions, Western Canada, you will report to the National Vice President, Head of GWS Sales and lead approximately half of our national Inside Wholesaling team, supporting territories across Western Canada.\nYou will work closely with the Director, Inside Sales responsible for Eastern Canada, our Regional Vice Presidents and External Wholesalers to create a consistent national approach to Inside Sales while ensuring your team is responsive to the opportunities and needs within their regions.\nThis is an important sales leadership role within the future of the GWS organization. You will develop a highly capable and engaged team, strengthen the partnership between inside and external wholesalers, and bring together people, data, technology and sales strategy to expand advisor relationships, create demand and deliver sustainable business growth.\nWe are looking for a leader who can raise the standard of inside wholesaling. You will set clear expectations, coach for performance, build confidence and capability, and create an environment where people take ownership of their results and continue to grow.\nWhat the Inside Sales team does\nThe GWS Inside Sales team plays a critical role in growing and diversifying our advisor base. The team identifies new opportunities, develops relationships with prospective and emerging advisors, re-engages advisors who are no longer actively doing business with us, and deepens relationships with existing supporters.\nWorking closely with our External Wholesalers and Business Development Associates, Inside Wholesalers help determine where we should invest our time, how we can create greater advisor value and what actions will move opportunities forward.\nInside Sales is not simply a sales-support function. It is an important growth engine for GWS and an integral part of each territory team.\nYour responsibilities\nLead a high-performing sales team\nLead, coach and develop the GWS Inside Wholesalers aligned to Western Canada.\nEstablish clear expectations for business outcomes, advisor coverage, prospecting, pipeline development, call quality and territory-team partnership.\nCreate a strong coaching rhythm that balances business performance with individual development.\nBuild a performance culture grounded in accountability, curiosity, collaboration and continuous improvement.\nRecognize strong performance while addressing gaps directly, fairly and constructively.\nDevelop talent and help team members build the skills and experience they need to take on broader opportunities within the organization.\nDrive sustainable GWS growth\nTranslate the national GWS strategy into clear priorities and execution plans for your team.\nGrow and diversify the advisor base by increasing engagement with prospective, emerging, lapsed and underpenetrated advisors.\nHelp the team move beyond activity measures and focus on the quality of advisor conversations, progression of opportunities and measurable business outcomes.\nUse advisor, firm, sales and pipeline insights to identify whitespace, emerging opportunities and relationships requiring greater attention.\nCoach the team to think commercially about where they invest their time and how their activity contributes to GWS growth.\nStrengthen the territory-team partnership\nCreate a consistent and effective partnership model between Inside Wholesalers, External Wholesalers and Business Development Associates.\nEstablish clear roles, shared priorities and coordinated account plans across territory teams.\nPartner closely with Regional Vice Presidents and External Wholesalers to understand regional opportunities and align resources against the greatest areas of potential.\nEnsure advisor interactions are connected and purposeful, with clear ownership and follow-through.\nEncourage the team to leverage the broader strength of Manulife rather than operating independently.\nHelp build one national Inside Sales organization\nPartner closely with the Director, Inside Sales for Eastern Canada to create a cohesive national Inside Sales model.\nEstablish consistent expectations, coaching practices, performance measures and ways of working across both teams.\nShare insights, best practices and emerging opportunities across regions.\nWork together to ensure advisor experience and sales execution remain consistent nationally while allowing for differences across markets.\nPartner with the National Vice President, Head of GWS Sales and broader sales leadership team to continue evolving the GWS distribution model.\nBuild a data-driven and AI-enabled sales organization\nEmbed the use of business intelligence, CRM, SmartList, dashboards and other sales-enablement tools into the team’s daily workflow.\nCoach the team to turn data into decisions: which advisors to prioritize, where opportunities are emerging and what action is most likely to move the business forward.\nChampion practical, responsible uses of AI to strengthen advisor research, meeting preparation, follow-up, pipeline management and sales productivity.\nUse performance insights to continuously improve advisor coverage, sales execution and coaching.\nElevate the advisor experience\nEnsure the team leads with curiosity and strong discovery rather than moving immediately to a product conversation.\nDevelop the team’s ability to connect advisor and client needs with relevant GWS opportunities, including retirement income, estate planning, guarantees and wealth transfer.\nHelp Inside Wholesalers bring insight, technical credibility and a clear point of view to advisor conversations.\nPartner with product, marketing, tax and estate planning and other subject-matter experts to bring the best of Manulife to advisors.\nBuild consistency in how the GWS story is communicated while helping the team tailor conversations to different advisor practices and client needs.\nWhat you bring\nSignificant sales and people-leadership experience within Canadian financial services, wealth management or insurance.\nA demonstrated ability to coach, develop and motivate sales professionals.\nStrong commercial judgment and the ability to translate strategy into measurable sales outcomes.\nExperience establishing clear performance expectations and using coaching and data to improve results.\nA strong understanding of advisor distribution and the Canadian wealth-management landscape.\nThe ability to build trusted relationships and influence effectively across functions and levels.\nComfort using CRM, sales analytics, dashboards and pipeline information to guide priorities and decisions.\nConfidence leading through change and helping teams adopt new tools, behaviours and ways of working.\nExcellent communication skills and the ability to simplify complex ideas and establish clear direction.\nStrong self-awareness and a leadership style that combines high expectations with a genuine investment in people.\nPost-secondary education or an equivalent combination of education and relevant experience.\nAssets\nExperience with segregated funds, retirement solutions, wealth accumulation, estate planning or insurance-based investment solutions.\nExperience leading an inside-sales, internal-wholesaling or advisor-development team.\nFamiliarity with Salesforce, Power BI, AI-enabled sales tools or comparable technology.\nRelevant industry education or designations.\nHow you will define success\nA highly engaged Western Canada Inside Sales team with clear expectations and strong leadership.\nGreater sales capability, confidence and commercial judgment across the team.\nStrong, consistent partnerships between internal and external wholesalers.\nGrowth in the number and diversity of advisors actively doing business with GWS.\nImproved conversion of prospects and advisor opportunities into measurable business results.\nStronger use of data, AI and sales-enablement tools to prioritize activity and make better decisions.\nA consistent national Inside Sales approach developed in partnership with the Eastern Director.\nA performance culture focused on advisor value, ownership, development and continuous improvement.\nWhen you join our team:\nWe’ll empower you to learn and grow the career you want.\nWe’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.\nAs part of our global team, we’ll support you in shaping the future you want to see.\nThe role being advertised is an existing vacancy.\nAbout Manulife and John Hancock\nManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.\nManulife is an Equal Opportunity Employer\nAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.\nIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .\nWorking Arrangement\nHybridBase Salary & Benefits\nEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact  for the salary range for your location.\nManulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact  for more information about U.S.-specific paid time off provisions.\nWe use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.","description_format":"text","description_chars":11850,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Insurance coverage","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Asset Management & Funds","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-12T22:14:22Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-13T01:48:04Z"},"pay":null,"html_url":"https://alion.io/job/manulife-director-inside-sales","json_url":"https://alion.io/job/manulife-director-inside-sales.json","meta":{"generated_at":"2026-11-13T01:48:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3817,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6650},"rest":"https://alion.io/mcp/rest/get_company?id=6650"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanulife-director-inside-sales"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanulife-director-inside-sales"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanulife-director-inside-sales"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manulife-director-inside-sales\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanulife-director-inside-sales"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4201099}},{"tool":"search_jobs","arguments":{"company":"manulife.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4201099},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}