{"id":1025075,"url":"https://alion.io/job/manulife-finance-strategic-program-manager","title":"Finance Strategic Program Manager","company":{"id":6650,"name":"Manulife","domain":"manulife.com","url":"https://alion.io/company/manulife","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":65,"ghost_share":0,"stale_share":0.4,"repost_share":0.015,"time_to_fill_p50_days":18,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":38000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2378},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-09-18T10:20:15Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-09-24T22:56:29Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Accountable to the Finance Service Delivery Business Program and Metrics Manager, the FSSCM is primarily accountable for transitioning processes into functional shared services or developing shared services teams under the Finance Service Delivery Tower.\nPosition Responsibilities:\nIdentify shared services opportunities through analysis of process inventories.\nDrive standardization within a functional value stream across delivery channels which includes drafting of key operating procedures and job aids.\nCollaborate with automation teams to integrate automation into standardized process designs to improve scalability, efficiency, and quality.\nProject manage and drive the transformation into a shared services operating model for process/teams in scope.\nEnsure that quality and efficiency benefits are materialized when pivoting into shared services model.\nProgram governance and crafting of project dashboards for weekly status updates to key stakeholders of the Finance Shared Services initiatives.\nDefine success measures for each initiative and contribution toward the overall shared services program\nActively engage with stakeholders to understand business expectations, priorities, and requirements\nEffectively mitigates business and operational risk resulting from change\nEnsure robust change management practices are adhered to\nServes as a change agent and leads organizational, process and people change efforts associated with achieving business objectives\nAssists colleagues in shaping solutions through changes in strategy, organization, or business process solutions using critical thinking\nPartner with various work stream leads to generate innovative solutions.\nParticipates in strategic business planning activities and helps translate to business initiatives\nRequired Qualifications:\n5+ years of project/program management experience using leading methodologies and processes\nTransitions Management experience in a service outsourcing environment\nTransformation Project Management Experience in a financial services company\nStrong oral/written communication skills required to interact with senior officers and representatives\nUniversity degree in accounting, finance, business management, or computer science.\nSix Sigma or Project Management Certification is a plus.\nAdvanced Proficiency in MS Office Suite includes Power Point, MS Project, Excel, Word, One Note\nExecution-oriented with strong focus to deliver targeted outcomes\nExcellent analytical, problem-solving, and influencing skills. Demonstrates initiative and confidence to make sound judgement calls.\nPreferred Qualifications:\nAbility to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines.\nStrong interpersonal skills and ability to work effectively across cultures. Excellent English written and verbal communication skills.\nCapable of building a business case for potential process and/or procedure solutions and completes cost/benefit analysis as support.\nFlexible on shift and overtime may be required to meet business deadlines.\nParticipates in educational opportunities; reads professional publications; maintains networks and participates in professional organization to always be up to date on job knowledge.\nAbout Manulife and John Hancock\nManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.\nManulife is an Equal Opportunity Employer\nAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.\nIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .\nWorking Arrangement\nHybrid","description_format":"text","description_chars":4843,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Insurance"],"lifecycle":[{"event":"open","at":"2026-09-18T10:20:15Z"}],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.837,"p_room":1,"age_days":5,"expected_fill_days":18,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/manulife-finance-strategic-program-manager","json_url":"https://alion.io/job/manulife-finance-strategic-program-manager.json","meta":{"generated_at":"2026-09-25T02:00:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2061,"day_limit":5000,"remaining_today":2939,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}