{"id":3663269,"url":"https://alion.io/job/manulife-manager-agency-training-and-development-2","title":"Manager, Agency Training and Development","company":{"id":6650,"name":"Manulife","domain":"manulife.com","url":"https://alion.io/company/manulife","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":128,"ghost_share":0.039,"stale_share":0.219,"repost_share":0.18,"time_to_fill_p50_days":27,"computed_at":"2026-11-12T10:38:37Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T04:21:23Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-14T02:06:20Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Manulife is seeking a Training Manager to deliver quality training and assess the training effectiveness. He/she is expected to identify training needs and drive suitable training initiatives that support the agency growth\nPosition Responsibilities:\nDeliver quality training to the developed training programs, align with the need-based selling concepts in new agent training\nTake ownership of training program and responsible for the quality of training delivery\nMonitor the effectiveness of the programs\nIdentify and assess the training needs analysis of the agency force\nDevelop programs that address specific business needs\nPlay an active role in promoting the communication channel with managers and collect feedback on training program\nLead projects when required; Play a highly collaborative role in cross-department projects\nRequired Qualifications:\nUniversity graduate with training and insurance professional qualifications\nProfessional qualification on financial planning is preferred\nTrack record in developing and executing successful training programs\nStrong communication, interpersonal and presentation skills\nStrong analytical mind and problem-solving skills, with innovation and a customer-care focus\nIndependent and self-driven with result-oriented mind set\nProficiency in English and Chinese, both spoken and written; Putonghua is an advantage\nProficiency in Learning Management Systems\nStrong PC skills in MS Word, Excel, Power Point, Teams and Chinese word-processing\nCandidates with less experience may be considered for Assistant Manager Position\nWhen you join our team:\nWe’ll empower you to learn and grow the career you want.\nWe’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.\nAs part of our global team, we’ll support you in shaping the future you want to see.\nAbout Manulife and John Hancock\nManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.\nManulife is an Equal Opportunity Employer\nAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.\nIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. 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