{"id":3964437,"url":"https://alion.io/job/manulife-platform-engineer-3","title":"Platform Engineer","company":{"id":6650,"name":"Manulife","domain":"manulife.com","url":"https://alion.io/company/manulife","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":118,"ghost_share":0.025,"stale_share":0.169,"repost_share":0.178,"time_to_fill_p50_days":27,"computed_at":"2026-11-09T06:03:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Azure AKS","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"New Relic","optional":false},{"name":"Prometheus","optional":false},{"name":"Unix","optional":false},{"name":"JavaScript","optional":true},{"name":"Node JS","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-11-09T13:22:29Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T19:14:49Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are looking to hire a Platform Engineer (Level 6) to support DevOps and AKS Operations for the Japan market as part of the ETS Reliability Engineering team. The role will be based in the Philippines and will focus on ensuring platform reliability, operational excellence, and automation for cloud-native workloads running on Azure Kubernetes Service (AKS).\nThis position plays a key role in supporting business-critical services, enabling smooth deployments, and maintaining operational stability across non-production and production environments.\nPosition Responsibilities:\nProvide Day-to-Day DevOps and AKS operational support for the Japan market platforms.\nManage and support Azure Kubernetes Service (AKS) clusters across Non-Prod, and PROD environments.\nSupport application onboarding, deployment, scaling, and troubleshooting on Kubernetes.\nMaintain and operate CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins, etc.).\nPerform incident response, root cause analysis (RCA), and post-incident follow-ups.\nSupport platform upgrades and changes, including config server upgrades, certificate renewals, and security changes.\nCollaborate with application teams to ensure adherence to platform standards, best practices, and reliability requirements.\nImplement and enhance automation, monitoring, alerting, and self-service capabilities.\nWork closely with Global Platform, Security, and Compliance teams to ensure governance and control adherence.\nParticipate in on-call rotations and operational handovers as required. \nRequired Qualifications:\nStrong experience with DevOps practices and cloud-native platforms.\nHands-on expertise with Linux/Unix OS and Azure Kubernetes Service (AKS).\nSolid understanding of Kubernetes concepts (Pods, Deployments, Services, Ingress, ConfigMaps, Secrets).\nExperience with CI/CD pipelines and infrastructure automation.\nStrong troubleshooting skills across containerized applications, networking, and platform layers.\nFamiliarity with monitoring and observability tools (e.g., New Relic, Azure Monitor, Prometheus).\nExperience working with Linux-based environments.\nGood understanding of security concepts, including RBAC, managed identities, certificate management, and workload identity.\nStrong communication skills with the ability to collaborate across distributed teams.\nPreferred Qualifications:\nExperience supporting multi-region or market-specific platforms.\nExposure to Azure native services such as Key Vault, Service Bus, Storage Accounts.\nExperience in Reliability Engineering / SRE-aligned environments.\nPrior experience supporting Japanese market workloads is a plus.\nKnowledge of Python and Node.js application ecosystems is advantageous.\nWhen you join our team:\nWe’ll empower you to learn and grow the career you want.\n\nWe’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.\n\nAs part of our global team, we’ll support you in shaping the future you want to see.\n\nAbout Manulife and John Hancock\nManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.\nManulife is an Equal Opportunity Employer\nAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.\nIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .\nWorking Arrangement\nHybrid","description_format":"text","description_chars":4565,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Asset Management & Funds","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-09T13:22:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:5","win:early","comp:brand"],"computed_at":"2026-11-10T01:05:00Z"},"pay":null,"html_url":"https://alion.io/job/manulife-platform-engineer-3","json_url":"https://alion.io/job/manulife-platform-engineer-3.json","meta":{"generated_at":"2026-11-10T01:05:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2370,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6650},"rest":"https://alion.io/mcp/rest/get_company?id=6650"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanulife-platform-engineer-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanulife-platform-engineer-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanulife-platform-engineer-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manulife-platform-engineer-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanulife-platform-engineer-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3964437}},{"tool":"search_jobs","arguments":{"company":"manulife.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3964437},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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